BSOD Bugcode USB Driver fe


  1. Posts : 1
    Win 7 Home 64
       #1

    BSOD Bugcode USB Driver fe


    Greetings all. I NEED HELP! This has been driving me crazy for months now. It seems I get a Bugcode USB BSOD error intermittently. Sometimes it happens after I open the lid on my laptop (not in sleep mode or hibernating.) Sometimes it just happens out of the blue (sorry, no pun intended.)

    Windows 7 Home x64 OEM
    No SP1 installed
    All other updates installed

    Toshiba Portege R705 with 4 gig RAM

    Appropriate files attached.

    PLEASE HELP! I'm desperate.

    ///Chris\\\
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Security Software:
    Code:
    msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	892	8	200	1380	3/22/2012 5:35 PM	3.0.8402.0	12.48 KB (12,784 bytes)	4/27/2011 5:21 PM
    nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	2432	8	200	1380	3/22/2012 5:37 PM	3.0.8402.0	281.52 KB (288,272 bytes)	4/27/2011 5:21 PM
    msseces.exe	c:\program files\microsoft security client\msseces.exe	1108	8	200	1380	3/22/2012 5:36 PM	2.1.1116.0	1.37 MB (1,436,736 bytes)	6/15/2011 2:35 PM

    Possible out of date drivers:
    Code:
    LVUSBS64	fffff880`07b71000	fffff880`07b7d980	Sat Feb 03 11:05:16 2007 (45c4cedc)	0001bba8		LVUSBS64.sys
    TVALZFL	fffff880`05ff4000	fffff880`05ffb000	Fri Jun 19 04:05:44 2009 (4a3b62f8)	00010921		TVALZFL.sys
    pgeffect	fffff880`07bac000	fffff880`07bb2e80	Mon Jun 22 03:00:11 2009 (4a3f481b)	00017d48		pgeffect.sys
    thpdrv	fffff880`01b29000	fffff880`01b35000	Sun Jun 28 20:02:56 2009 (4a4820d0)	000138cc		thpdrv.sys
    Thpevm	fffff880`01b27000	fffff880`01b28f80	Mon Jun 29 02:15:37 2009 (4a487829)	000124b8		Thpevm.SYS
    The driver in red is a likely culprit to your crashes.
    LVUSBS64.sys
    TVALZFL.sys
    pgeffect.sys
    thpdrv.sys
    Thpevm.SYS

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\Christcpd\Windows_NT6_BSOD_jcgriff2\032212-22448-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`0301e000 PsLoadedModuleList = 0xfffff800`03262650
    Debug session time: Thu Mar 22 17:34:36.680 2012 (UTC - 6:00)
    System Uptime: 0 days 1:21:25.804
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {8, 6, 5, fffffa8008c02160}
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
    Arg4: fffffa8008c02160, TimeoutContext - PortData
    
    Debugging Details:
    ------------------
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xFE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff880046a8a60 to fffff8000309ad40
    
    STACK_TEXT:  
    fffff880`033c4c18 fffff880`046a8a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
    fffff880`033c4c20 fffff800`03390723 : fffffa80`08bf7050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0323a2b8 : usbhub!UsbhHubProcessChangeWorker+0xec
    fffff880`033c4c80 fffff800`030a4471 : fffff800`0323a200 fffff800`03390701 fffffa80`03b7eb00 00000000`00000000 : nt!IopProcessWorkItem+0x23
    fffff880`033c4cb0 fffff800`03334f7a : 48380033`a3040000 fffffa80`03b7eb60 00000000`00000080 fffffa80`03b679e0 : nt!ExpWorkerThread+0x111
    fffff880`033c4d40 fffff800`0308b9c6 : fffff880`031d3180 fffffa80`03b7eb60 fffff880`031ddfc0 064700b0`48841c44 : nt!PspSystemThreadStartup+0x5a
    fffff880`033c4d80 00000000`00000000 : fffff880`033c5000 fffff880`033bf000 fffff880`033c4970 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbhub!UsbhHubProcessChangeWorker+ec
    fffff880`046a8a60 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbhub
    
    IMAGE_NAME:  usbhub.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15
    
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    
    BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    
    Followup: MachineOwner
    ---------
    A USB device is causing the crash, but Microsoft symbols do not contain the information about the device. What USB devices do you have plugged in?


    For USB problems:


    You may want to replace your webcam if it does not have any driver updates. It does not seem to be compatible with Windows 7.
    Last edited by writhziden; 23 Mar 2012 at 18:54. Reason: Webcam driver out of date
      My Computer


 

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