Blue screen of death never goes away please help!! Error 41 (63)

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  1. Posts : 10
    Window 7 Pro 64bit
       #1

    Blue screen of death never goes away please help!! Error 41 (63)


    Join Date: Mar 2012

    Window 7 Pro 64bit
    Stop Code 0x000000f4
    I built this computer from scratch and had no issues for a bout a year. Now it seems to be happening when watching movies or at any random times. Some days it happens 5 times sometimes it happens twice a week. Any help would be appreciated. Ive made sure all fans are clean so it doesn't over heat. Ive reinstalled windows but still have the same issues. I have not installed any new hardware recently and am going nuts trying to figure out what could be the cause. These are the most recent mini dump files I could find not sure why there aren't any from the past two weeks. All my system specs are in my profile. Thank you for all your help.
      My Computer


  2. Posts : 10
    Window 7 Pro 64bit
    Thread Starter
       #2

    I have also done memory checks and there seems to be no issues.
      My Computer


  3. Posts : 19
    Windows 7 Home Premium 64bit
       #3

    Your video card is possibly defective

    The cause is you nvlddmkm.sys driver used by your Nvidia video card
    Uninstall the driver
    Use Driver Sweeper to remove leftover Nvidia display driver files
    Reinstall the current version
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\Bryon\Desktop\030812-25646-01\030812-25646-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03298670
    Debug session time: Thu Mar  8 19:12:25.560 2012 (UTC - 4:00)
    System Uptime: 3 days 4:42:34.479
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    ................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 116, {fffffa8009015010, fffff8800f3b6ae4, 0, d}
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1aeae4 )
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8009015010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800f3b6ae4, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.
    Debugging Details:
    ------------------
    
    FAULTING_IP: 
    nvlddmkm+1aeae4
    fffff880`0f3b6ae4 4883ec28        sub     rsp,28h
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    CUSTOMER_CRASH_COUNT:  1
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    CURRENT_IRQL:  0
    STACK_TEXT:  
    fffff880`04e4d988 fffff880`03e83000 : 00000000`00000116 fffffa80`09015010 fffff880`0f3b6ae4 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04e4d990 fffff880`03e82d87 : fffff880`0f3b6ae4 fffffa80`09015010 fffffa80`054dc010 fffffa80`07c84410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`04e4d9d0 fffff880`03f29f07 : fffffa80`09015010 00000000`00000000 fffffa80`054dc010 fffffa80`07c84410 : dxgkrnl!TdrIsRecoveryRequired+0x21f
    fffff880`04e4da00 fffff880`03f53b75 : 00000000`ffffffff 00000000`010e1c0a 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`04e4dae0 fffff880`03f522bb : 00000000`00000102 00000000`00000000 00000000`010e1c0a 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`04e4db10 fffff880`03f252c6 : ffffffff`ff676980 fffffa80`07c84410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`04e4dbb0 fffff880`03f51e7a : 00000000`00000000 fffffa80`08e42010 00000000`00000080 fffffa80`07c84410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`04e4dcc0 fffff800`0336afee : 00000000`fffffc32 fffffa80`07cac620 fffffa80`051e9040 fffffa80`07cac620 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`04e4dd00 fffff800`030c15e6 : fffff800`03245e80 fffffa80`07cac620 fffff800`03253cc0 fffff880`01239cb0 : nt!PspSystemThreadStartup+0x5a
    fffff880`04e4dd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    STACK_COMMAND:  .bugcheck ; kb
    FOLLOWUP_IP: 
    nvlddmkm+1aeae4
    fffff880`0f3b6ae4 4883ec28        sub     rsp,28h
    SYMBOL_NAME:  nvlddmkm+1aeae4
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f2128ab
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #4

    Run a full system scan with Malwarebytes.
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Update your NVIDIA video card drivers from the below link.
    Latest NVIDIA ForceWare Video Drivers Windows 7

    What anti-virus are you currently using? I can't seem to find one in your dump file.
      My Computer


  5. Posts : 10
    Window 7 Pro 64bit
    Thread Starter
       #5

    Here is the rest of the mini dump files in that folder
      My Computer


  6. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #6

    Thanks, but remember to follow what I said in my previous post.

    JaidynM said:
    Run a full system scan with Malwarebytes.
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Update your NVIDIA video card drivers from the below link.
    Latest NVIDIA ForceWare Video Drivers Windows 7

    What anti-virus are you currently using? I can't seem to find one in your dump file.
      My Computer


  7. Posts : 10
    Window 7 Pro 64bit
    Thread Starter
       #7

    malware bytes came back completely clean
      My Computer


  8. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #8

    Okay, now install the latest NVIDIA driver.
      My Computer


  9. Posts : 10
    Window 7 Pro 64bit
    Thread Starter
       #9

    Already installed the driver and did a clean install now just waiting to see if I get the bsod again
      My Computer


  10. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #10

    Okay, let's hope you don't. :)
      My Computer


 
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