BSOD playing Battlefield 3, Star Trek Online after adding bluray burne

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  1. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #11

    here's the jcgriff output zip
      My Computer


  2. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #12

    Ah ha! I finally got a BSOD and it did dump memory! Please help me! I tried to reinstall windows but it kept saying "CD/DVD driver required" or something, even with my bluray burner disconnected from power and sata... The AHCI driver from Asus for X58/ICH10R didn't work and neither did the Marvell 92xx driver. I'd still like to save the present installation if at all possible. Here's the new report. Again, please disregard the BSODs from February; they are a result of stress testing before I figured out that 1.2875 volts is my happy place. The applicable one is the one on 3/23/11 @ ~11:45ish GMT-6. You guys are freakin' awesome and I hope this forum and it's BSOD analyzers live on forever.
      My Computer


  3. Posts : 306
    Windows 7 Ultimate x64
       #13

    Hey buddy :)

    I've taken a look at the latest dump you've attached. The culprit is labeled dxgkrnl.sys, which is the DirectX Graphics Kernel. This is a core Windows file, so I doubt this was actually the cause of the crash, but regardless I'd recommend repairing DirectX. Video card drivers may also be a cause of this, so if you'd like you can go ahead and uninstall / reinstall video card drivers for safe measure. I noticed yours are dated from 2012, so they're recent and most likely up to date, but just for good measure and diagnostic purposes it'd probably be a good idea.

    Another thing I would really recommend is enabling Driver Verifier. I have a feeling your issue is related to software if the overclock you're so graciously upholding is not unstable, and the system even crashed at stock.. so it may be hardware as well, but I have a feeling it's a driver.

    You can read on how to enable & disable Driver Verifier here:

    Driver Verifier - Enable and Disable

    If Driver Verifier finds a fault, it will force a BSOD and generate a detailed dump with the specific driver that caused the crash. Before enabling this though, I would recommend creating a restore point or a back up. 9/10 times the driver that Driver Verifier identifies as the faulting driver is on start up, so that will cause Windows to freeze / crash / BSOD as intended sometimes before actually getting into Windows. In rare cases, this will cause data corruption / loss, just as any other crash / BSOD would.. so for safe measure :)

    Dump file for reference:

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Icarus\Downloads\Windows_NT6_BSOD_jcgriff2\032312-22198-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`0305b000 PsLoadedModuleList = 0xfffff800`0329f650
    Debug session time: Sat Mar 24 00:43:15.319 2012 (UTC - 4:00)
    System Uptime: 0 days 1:07:56.583
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {7, 109b, 44051f02, fffff8a008afbcb1}
    
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGSHAREDRESOURCE::`scalar deleting destructor'+87 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 000000000000109b, (reserved)
    Arg3: 0000000044051f02, Memory contents of the pool block
    Arg4: fffff8a008afbcb1, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc2_7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  csrss.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80003204be9 to fffff800030d7d40
    
    STACK_TEXT:  
    fffff880`02d342e8 fffff800`03204be9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`44051f02 : nt!KeBugCheckEx
    fffff880`02d342f0 fffff880`05a1b873 : fffff8a0`03c1d110 00000000`00000000 fffff8a0`4b677844 00000000`00000799 : nt!ExDeferredFreePool+0x1201
    fffff880`02d343a0 fffff880`05a51230 : fffff8a0`0881aca0 00000000`00000000 fffff8a0`00ef2000 00000000`00000799 : dxgkrnl!DXGSHAREDRESOURCE::`scalar deleting destructor'+0x87
    fffff880`02d343d0 fffff880`05a513ac : 00000000`00000001 00000000`00000000 fffff8a0`00000001 fffff8a0`00ef2000 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x7ac
    fffff880`02d344c0 fffff880`05a50a59 : fffffa80`00000000 fffff8a0`00ef2000 fffff8a0`0263a730 fffff8a0`0881aca0 : dxgkrnl!DXGDEVICE::DestroyResource+0x84
    fffff880`02d344f0 fffff880`05a543e7 : fffff900`c00fc79c fffff8a0`0263a730 fffffa80`09d0b918 fffffa80`09d0bf11 : dxgkrnl!DXGDEVICE::TerminateAllocations+0x231
    fffff880`02d34540 fffff880`05a5b8c6 : fffff8a0`00ef2000 fffff880`02d34870 00000000`00000000 0000057f`f62f5270 : dxgkrnl!DXGDEVICE::DestroyAllocation+0x93
    fffff880`02d345d0 fffff960`0070682d : fffff900`c00fc020 00000000`00000001 fffff880`02d34cd0 00000000`00000001 : dxgkrnl!DxgkCddEnable+0x7ea
    fffff880`02d34920 fffff960`00705ce1 : ffffffff`00000004 ffffffff`fffd74f6 00000000`00000002 00000000`00000000 : cdd!CreateAndEnableDevice+0x1e1
    fffff880`02d349b0 fffff800`03371f7a : 00000000`01e9bd21 fffffa80`09edc740 00000000`00000080 fffffa80`09d60a90 : cdd!PresentWorkerThread+0x975
    fffff880`02d34d40 fffff800`030c89c6 : fffff880`033d5180 fffffa80`09edc740 fffff880`033dffc0 fffff880`01643cb0 : nt!PspSystemThreadStartup+0x5a
    fffff880`02d34d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgkrnl!DXGSHAREDRESOURCE::`scalar deleting destructor'+87
    fffff880`05a1b873 488b7350        mov     rsi,qword ptr [rbx+50h]
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  dxgkrnl!DXGSHAREDRESOURCE::`scalar deleting destructor'+87
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgkrnl
    
    IMAGE_NAME:  dxgkrnl.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799fa
    
    FAILURE_BUCKET_ID:  X64_0xc2_7_dxgkrnl!DXGSHAREDRESOURCE::_scalar_deleting_destructor_+87
    
    BUCKET_ID:  X64_0xc2_7_dxgkrnl!DXGSHAREDRESOURCE::_scalar_deleting_destructor_+87
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I nuked and am reinstalling windows. The dump came at stock speeds and voltages. Hopefully this goes away. I updated the driver to 295.xx whql from 295.xx beta and that's when I got a bsod instead of just a reboot with no dump.

    edit

    I went out and got a 2TB seagate 5900 RPM/64MB cache drive and used it to backup all my steam stuff, music, movies, and crap before reformatting and reinstalling Windows. I got a BSOD while copying 200GB of steam information to C:/Program Files x86/Steam and installing .net 4 via windows update. It did a successful BSOD and dump, here are the results. My perfmon report is strange. I have drivers installed for everything that I use and it says my CPU is a weakling. Granted, it's stock right now but it's still a D0 i7 920...

    Now I'm going to try Driver Verifier, thanks for that tip ePeen. If it BSODs during that I'm going to try reverting my GPU driver back to a known good driver from January.
    Last edited by ahcirandombsod; 24 Mar 2012 at 21:14. Reason: new information, not trying to jack up post count
      My Computer


  5. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #15

    I accidentally edited the new debug info into the above post, please help me ePeen. I'll totally paypal you some money if you can help me get this figured out.
      My Computer


  6. Posts : 306
    Windows 7 Ultimate x64
       #16

    Hi my friend. In the attached dump file above, that's not verifier enabled, it's the same dump we've been through earlier (the dxgkrnl one).

    Once you get a new verifier enabled dump, please attach it and I'll take a look :)
      My Computer


  7. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #17

    I'm quite certain that the issue stems from the last two nvidia WHQL drivers. I used Revo Uninstaller Pro to remove the latest one completely and then I installed the last beta before the WHQLs. I haven't had a BSOD since. Star Trek Online crashed, but Battlefield 3 doesn't and Windows as a whole stays up. I will keep a close eye on it. Thank you very much for your assistance.
      My Computer


  8. Posts : 306
    Windows 7 Ultimate x64
       #18

    My pleasure, keep me updated.
      My Computer


  9. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Hey ePeen, I am getting crashes in Star Trek Online but it isn't taking Windows with it so that's progress. I finally got around to running Memtest86+ v 4.20 and my RAM failed on 2 out of three sticks so that's awesome because my Corsair warranty expires in exactly 29 days!
      My Computer


  10. Posts : 306
    Windows 7 Ultimate x64
       #20

    Very cool! Replace that RAM!
      My Computer


 
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