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Windows 7: Random BSOD more prominent when under load with buzzing sound

06 Apr 2012   #11
HiredMark

Windows 7 Ultimate x64
 
 

The problem originates at default settings. I started having these without touching anything crucial for overclocking, or further specification. ALL of it is normally on auto. Couple of days ago. I manually set the memory to factory specifications it seemed to make it more unstable.

I also noticed programs that tend to crash, freeze or have BSOD occur run on my C: drive. So I went ahead and re-installed the SSD's firmware, couple of hours ago. I've yet to crash since, so it seems as if it has had a stabilizing effect, still sometimes there can be a few days in between BSODs, so I'll wait and check back in on that.


My System SpecsSystem Spec
.
06 Apr 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

We have seen a lot of problems resolved with SSD firmware updates, BIOS updates, chipset drivers updates, and hard drive controller updates when dealing with SSDs. All components associated with SSDs seem to need to be up to date for stability. Hopefully that helps your situation. Let us know how the system responds over the next few days. You can wait longer to be sure if you want, as well. I will keep an eye out for your response for however long you need to feel comfortable that the system is running as it should.
My System SpecsSystem Spec
09 Apr 2012   #13
HiredMark

Windows 7 Ultimate x64
 
 

Sadly. My BSOD problem seems to persist although with diminished intensity.
My System SpecsSystem Spec
.

09 Apr 2012   #14
HiredMark

Windows 7 Ultimate x64
 
 

Is there a way to test the integrity of the built-in sound card? It is the only suspicion I have left, as even though it is properly connected through an HDAUDIO cable, I can't get the front audio ports to work (I have checked and it is enabled in BIOS). Of course I don't really mind, since I don't plan on using them any time soon, but that is me out of ideas.
My System SpecsSystem Spec
09 Apr 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\HiredMark\Windows_NT6_BSOD_jcgriff2\040912-15397-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e1e000 PsLoadedModuleList = 0xfffff800`03063670
Debug session time: Mon Apr  9 07:16:40.768 2012 (UTC - 6:00)
System Uptime: 0 days 2:07:54.564
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002e91a23, fffff88002bf9d80, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002e91a23, Address of the instruction which caused the bugcheck
Arg3: fffff88002bf9d80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!memcmp+93
fffff800`02e91a23 483b040a        cmp     rax,qword ptr [rdx+rcx]

CONTEXT:  fffff88002bf9d80 -- (.cxr 0xfffff88002bf9d80)
rax=44890c54e46eead8 rbx=0000000000000000 rcx=fffff88002bfa8d8
rdx=0000077ffd40573c rsi=fffff88002bfa8d8 rdi=fffff80003042be0
rip=fffff80002e91a23 rsp=fffff88002bfa768 rbp=0000000000000000
 r8=0000000000000010  r9=0000000000000002 r10=00000000000003ac
r11=fffff88002bfaa10 r12=0000000000000000 r13=fffff88002bfa8c0
r14=fffff88002bfa8d8 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
nt!memcmp+0x93:
fffff800`02e91a23 483b040a        cmp     rax,qword ptr [rdx+rcx] ds:002b:00000000`00000014=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002e91a23

STACK_TEXT:  
fffff880`02bf94b8 fffff800`02e9a1e9 : 00000000`0000003b 00000000`c0000005 fffff800`02e91a23 fffff880`02bf9d80 : nt!KeBugCheckEx
fffff880`02bf94c0 fffff800`02e99b3c : fffff880`02bf9700 fffff800`02e72971 fffff800`02fe268c fffff880`02bfb870 : nt!KiBugCheckDispatch+0x69
fffff880`02bf9600 fffff800`02ec64fd : fffff800`030a3fd8 fffff800`02fe51e4 fffff800`02e1e000 fffff880`02bfa528 : nt!KiSystemServiceHandler+0x7c
fffff880`02bf9640 fffff800`02ec52d5 : fffff800`02fe5788 fffff880`02bf96b8 fffff880`02bfa528 fffff800`02e1e000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02bf9670 fffff800`02ed6361 : fffff880`02bfa528 fffff880`02bf9d80 fffff880`00000000 fffff800`03042be0 : nt!RtlDispatchException+0x415
fffff880`02bf9d50 fffff800`02e9a2c2 : fffff880`02bfa528 00000000`00000000 fffff880`02bfa5d0 fffff880`02bfa8d8 : nt!KiDispatchException+0x135
fffff880`02bfa3f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceHandler+7c
fffff800`02e99b3c b801000000      mov     eax,1

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceHandler+7c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c

BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c

Followup: MachineOwner
---------
Still crash points to hardware and probably memory. Have you tried running with 8 GB at a time as suggested earlier in this thread?
My System SpecsSystem Spec
13 Apr 2012   #16
HiredMark

Windows 7 Ultimate x64
 
 

Yeah, I did that. Unfortunately the system wouldn't POST with Dr. Debug code of 45. When I tried to return it to its original setup it gave me code 2E. Both times there was and is no video output, although all fans spin up. CMOS reset doesn't help.

Before I did any of that I went for another go at memtest. That was in my original 16gb system, it was rather unusual and you can find it attached to this.

Since I am now stuck with my box of misery, that is my old system. I'd really appreciate if we can solve this.
My System SpecsSystem Spec
13 Apr 2012   #17
HiredMark

Windows 7 Ultimate x64
 
 

K. One problem solved. I am now writing from my good PC. It appears a memory module had been dislodged somehow, causing the problem. I put all 16GBs back in there in the end, with a CMOS reset to follow suit. I am going to continue testing the system using memtest86+, this time trying to get all the tests in one straight run, although I don't think that should make a difference, but an error has popped up at random, and I want to make sure of it.
My System SpecsSystem Spec
13 Apr 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Even one error in Memtest86+ is too many. If you get any errors with the RAM firmly in place, it is likely that you have a bad module somewhere down the line.
My System SpecsSystem Spec
14 Apr 2012   #19
HiredMark

Windows 7 Ultimate x64
 
 

It isn't a normal memtest error though. If it were a memory error it would just list it and carry on. I left it overnight and I found my PC fully booted in the morning. Presumably the memtest halted again. Any idea where the error occurs or if there is other software to test my system with?
My System SpecsSystem Spec
14 Apr 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

If memtest86+ is halting, you likely have a hardware fault. These types of crashes typically indicate hardware. Do some hardware checks.
My System SpecsSystem Spec
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 Random BSOD more prominent when under load with buzzing sound




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