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Windows 7: Random freezes. Help with thorough testing?

23 Mar 2012   #1
Miranova23

Windows 7 Pro x64 SP1
 
 
Random freezes. Help with thorough testing?

I don't know if there is anything even wrong, or if it has been normal high stress situations, or something not running as optimally as it could. Recently I've been experiencing, well, random freezes. Each time has been completely different. Never a definitive crash&auto-reboot, but sudden lockups. So, I'd basically like some help walking through a complete testing of components, speeds, temperature, processes...

Also, if/when it freezes again on me in the meantime, could I somehow access a dump file upon restart? I'm not too sure on that.

3 Anti-virus scans daily & always on auto-protect. Nothing suspicious there. (Webroot, Norton, Avast!)


My System SpecsSystem Spec
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23 Mar 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Couple things to try:
  • Troubleshoot Application Conflicts by Performing a Clean Startup since lockups can occur due to software (although this is usually rare in the latest few versions of Windows).

  • Check your hardware:
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.
    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
      Once these steps have been followed, it is safe to remove and replace components within your computer.
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 Random freezes. Help with thorough testing?




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