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Windows 7: BSOD when entering Sleep mode

26 Mar 2012   #11
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by christianb9632 View Post
PS: In another article, I read that reformatting would do the trick but I do not know how to do this nor if this would do anything to this problem
(Getting a STOP 0x000000D1 error - Microsoft Answers)
Did you discount the hotfix link I posted in my #7 reply?


My System SpecsSystem Spec
.
26 Mar 2012   #12
christianb9632

Windows 7 Home Premium 64-bit
 
 

[/QUOTE]Did you discount the hotfix link I posted in my #7 reply?[/QUOTE]

I don't know if it's the right one.
My problem is that my computer crashes (BSOD) when I enter Sleep mode, so basically I am not even in Sleep mode yet, and it crashes.
But the Hotfix which you gave me states that the computer crashes when you resume windows from Sleep mode.
And it also says:

"However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article."
So, I am not sure now.


Regards,
Christian
My System SpecsSystem Spec
27 Mar 2012   #13
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote:
I don't know if it's the right one.

So, I am not sure now.

Regards,
Christian
Fair enough,

I looked over your startup Items, and one thing I notice is you have an abundance of wireless/networking helpers.

I would like you to disable the two I have boxed in red. They are related to the wsimdx.sys file.
Attachment 204598

Please follow Method Three here: Startup Programs - Change

Then check to see if you still BSOD before entering sleep.

If you still have problems, disable, and check one at a time the ones I have underlined in green.

Meanwhile, when I get time I will go over your reports, and post back.
My System SpecsSystem Spec
.

28 Mar 2012   #14
christianb9632

Windows 7 Home Premium 64-bit
 
 

Ok,
I've tried everything.
I disabled the ones you marked in red boxes.
I unchecked and checked one at a time the ones you underlined green.
I even disabled them all (the ones you marked in red and the ones in green)
At the moment they are all disabled (" ^ " ^ " ^ " ^ " ^ " ^ " ^ " ^ " ^ ")

Any other ideas?

Regards,
Christian


(Just in case [ATTACHED])
My System SpecsSystem Spec
28 Mar 2012   #15
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Not at the present time. I will ask for more help on another thread we have, please be patient.


EDIT:
I know you loose your internet connection when you update that driver, but have you tried to see if you still BSOD going into sleep with it installed?
My System SpecsSystem Spec
28 Mar 2012   #16
christianb9632

Windows 7 Home Premium 64-bit
 
 

Okay, I have tried that, and I do not get any BSODs when I have the updated driver and enter Sleep mode, but remember, I cannot access the internet unless I uninstall the driver through Device Manager, and let windows reinstall it again (and I guess windows installs a old drvier).

Regards,
Christian

PS: Could buying a new PCI wireless adapter fix this problem?
I was going to buy one anyway, because I don't like my present one (slow, bad connection)
My System SpecsSystem Spec
29 Mar 2012   #17
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by christianb9632 View Post
Okay, I have tried that, and I do not get any BSODs when I have the updated driver and enter Sleep mode, but remember, I cannot access the internet unless I uninstall the driver through Device Manager, and let windows reinstall it again (and I guess windows installs a old drvier).

Regards,
Christian
Good, now we're getting somewhere. I only wanted you to run a test.
Did you not have a eureka moment when your machine went to sleep without the BSOD?

There is coding that neither your system likes (The old drivers, you get those BSOD's) or the card doesn't like (The new drivers, you can't connect to the internet ).
Are you sure you are using drivers that are bit compatible with your win7x64 system?

Did this card come with your machine or did you install it? It may not be Dell compatible.

I have heard of users using drivers that are system compatible, but are for a different atheros card. But you run the risk of performance issues, and it gets to be a pain trying all those drivers.

You know the 03/2009 driver date, and the newest doesn't work, so you would have to try, and find one within those dates that does. But you could still strike out.


If your really thinking of doing this:
Quote   Quote: Originally Posted by christianb9632 View Post
PS: Could buying a new PCI wireless adapter fix this problem?
I was going to buy one anyway, because I don't like my present one (slow, bad connection)
I would say, go for it, but stay away from atheros. You need to ask what WLAN Cards are Dell compatible. Probably wouldn't have to spend more than $30-50 GST.

Your Dell can handle a PCI Express WiFi card supporting 802.11a/b/g/n | Dell™ Inspiron™ 580 Comprehensive Specifications

You may want to bookmark this Manual:
Dell™ Inspiron™ 580s Service Manual | Removing Replacing PCI and PCI Express Cards

Some sites I found in NZ for WLAN Cards:
Computer Hardware and Component Supplier : Ascent Technology

Wireless Category - Zcom Computer Ltd - One of the largest computer parts importers in New Zealand.

PB Tech - Computer Parts, PC Components, Laptop Computers, LCD Monitors, Tablets and more!

ETC Computers::New Zealand Computer Store with Top Quality at The Best Prices
My System SpecsSystem Spec
29 Mar 2012   #18
christianb9632

Windows 7 Home Premium 64-bit
 
 

eureka? what does that mean? when I went to sleep with new drivers, everything was normal (as it should be)

How do i find out if the drivers i use are bit compatible?

The card did not come with the machine. I installed this card. It's a:
DSE XH9946 WLAN 802.11g PCI Adaptor
I have been using this card for over a year if not more, and the BSODs only started about a month ago or so.

I had some Perfomance issues the first few times I had BSODs:
(http://www.sevenforums.com/crashes-d...-ndis-sys.html)
But at the moment everything is fine (except BSOD when Sleep)


Regards,
Christian


PS: Do you know which wireless adaptors are good in terms of speed? (eg. advanced/pro class) I am looking for a fast one because the router is quite far away from my computer (other end of house)
More than on recommendation would be good Thanx.
My System SpecsSystem Spec
30 Mar 2012   #19
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by christianb9632 View Post
eureka? what does that mean? when I went to sleep with new drivers, everything was normal (as it should be)
It is usually a feeling of joy or happiness when the answer to a problem is found. You may have had many in your life, and never realized it.

Have you ever had a problem that was so hard to solve that you had to walk away from it just to take a break, and chill out?
Then when your doing something else far removed from that problem the answer for that problem comes to you in a flash?

That's just one example of a eureka moment.

eureka - definition. American English definition of eureka by Macmillan Dictionary

Quote   Quote: Originally Posted by christianb9632 View Post
How do i find out if the drivers i use are bit compatible?
You have it in the back of your mind that you have Windows 7 Home Premium 64bit Edition installed on your machine.
When you are looking for programs or drivers to install on your machine you need to look for the 32/64 bit designation following the name given to those programs or drivers.

Lets take the installation files for your WLAN 802.11g PCI Adaptor as an example, Microsoft Windows Vista 32/64 bit. It means that the files contain both 32, and 64bit drivers, and the installation program will sense which bittage your OS is, and install the proper files.

Quote   Quote: Originally Posted by christianb9632 View Post
The card did not come with the machine. I installed this card. It's a:
DSE XH9946 WLAN 802.11g PCI Adaptor
I have been using this card for over a year if not more, and the BSODs only started about a month ago or so.

I had some Perfomance issues the first few times I had BSODs:
(http://www.sevenforums.com/crashes-d...-ndis-sys.html)
But at the moment everything is fine (except BSOD when Sleep)


Regards,
Christian
If you were using this card for over a year, and were happy with it, those performance issues may have corrupted the DSE files.

I would suggest starting from scratch as if you were installing the DSE card from a year ago.

That means:
  • Completely removing any Folders/Files Programs and Features - Uninstall or Change a Program
  • Even going as far as checking the Program, and Program x86 Folders in Windows Explorer, and removing anything related to the DSE card, and that includes the folders themselves.
  • This may also help: Revo Uninstaller Freeware - Uninstall Programs
  • Reboot the machine.
  • Pull the card, reboot the machine.
  • Reinstall the drivers from the installation CD, reboot the machine.
  • Re-install the Card, reboot the machine, and when the OS asks if you want it to install its drivers or do you have drivers for it, point the OS to the newly installed driver folders.
  • Reboot the machine.
  • Check to see if you have internet access, and if you BSOD upon entering Sleep mode.
  • If you can't find your installation manual it is here: XH9946
    DSE WLAN 802.11g PCI Adaptor.pdf
    Start at step 5 then go to Step 5.3 .
Quote   Quote: Originally Posted by christianb9632 View Post
PS: Do you know which wireless adaptors are good in terms of speed? (eg. advanced/pro class) I am looking for a fast one because the router is quite far away from my computer (other end of house)
More than on recommendation would be good Thanx.
Distance is not the only deciding factor in WLAN performance: 19 Factors Affecting Wireless LAN Performance | ITProPortal.com | Page One

The only drawback that I can see is your card only has a b/g designation: WLAN 802.11 b/g Network, where most cards now have a/b/g/n designations.
In your situation I would only concern myself with b/g/n, and look for a card that has that rating, it would look like this on the box: WLAN 802.11 b/g/n Network.

Again, if you were happy with the cards performance a year ago I'd try the re-install before I would get a new one.

Your welcome.
My System SpecsSystem Spec
06 Apr 2012   #20
christianb9632

Windows 7 Home Premium 64-bit
 
 

Hello,

I bought a new Cisco Linksys AE1000 Wireless-N Adapter.
I deinstalled the old one, and installed the new one.
Unfortunately, I am still getting BSOD erros when entering sleep mode.
The BSOD error says it's caused by ndis.sys, but when I had a look in WinDbg, it turns out it's a wsimdx.sys fault.
After a few clicks in the internet, I found out it could have been infected by a virus.
I searched my computer for all wsimdx.sys files and I found 3 of them in 3 different locations.
I think that at least one is a fault.
Locations are:
C:\Windows\System32\drivers
C:\Windows\System32\DriverStore\FileRepository\wsimdpx.inf_amd64_neutral_bde9dee674bea442
C:\Windows\System32

How do I know which is the faulty one?
How do I repair it?

Regards,
Christian
My System SpecsSystem Spec
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