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Windows 7: Multiple BSOD showing "ntoskrnl.exe" in each report

20 May 2012   #21
mt5318

Windows 7 Home Premium 64 bit
 
 

All the previous crashes took place while I was out of the country. I have been home for about a month, and decided to give it a shot without doing a repair install. I updated the network drivers again and all has been well until last night. After looking at this crash, do you still suggest a repair install? I was running a video conversion program overnight for the first time, so that may have crashed it.


My System SpecsSystem Spec
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20 May 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

The latest crash indicates that your USB 3.0 drivers are corrupted. Re-install them. To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.
My System SpecsSystem Spec
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 Multiple BSOD showing "ntoskrnl.exe" in each report




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