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Windows 7: BSOD - address ntoskrnl.exe

31 Mar 2012   #21
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

If you press PrtScn (Print Screen) on your keyboard when the artifact appears, you'll be able to paste the image into MS Paint later on.


My System SpecsSystem Spec
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01 Apr 2012   #22
caerroil

Windows 7 Ultimate x64
 
 

That is a good advice and PrtScn works perfectly but those artifacts still last too short to be captured (at least by me). There are always two: one in the upper right corner, 5x3 cm, and the other one in lower left corner, 3x2 cm. They appear every 5 or so seconds. These two are always trying to catch up with the rest of the screen but, for some reason, they never do. This is my description of the artifacts, if they are really that.
My System SpecsSystem Spec
01 Apr 2012   #23
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

You are currently using integrated graphics, correct? Do you have a dedicated GPU lying around? Perhaps in another computer?
My System SpecsSystem Spec
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01 Apr 2012   #24
caerroil

Windows 7 Ultimate x64
 
 

Yes, it is integrated ATI HD4200. Unfortunately, I do not have any other graphics card at my disposal :-(.
My System SpecsSystem Spec
02 Apr 2012   #25
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Is your RAM set back to 1333MHz?

There is a known issue with AMD CPUs running RAM above 1333MHz.
The BSoD was likely caused by the RAM at 1600MHz.

We can take a look at the settings to confirm any other possibilities.
D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Core Temp, to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

This is important for analyzing/adjusting the settings: Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
My System SpecsSystem Spec
03 Apr 2012   #26
caerroil

Windows 7 Ultimate x64
 
 

Dave76, thanks for joining in. Yes, the RAM is back at 1333 MHz. CPU and CPU memory controller voltages are on Auto, while the RAM is on 1.50 V. Temps on idle are: CPU 30, HDD 28, MB 30. The idle CPU voltage is 1.07-1.09 V. After about an hour of Prime 95 the situation is as follows :

Attachment 205647.

The CPUZ screenshots are:
Attachment 205644

Attachment 205645

Attachment 205646

Attachment 205648
My System SpecsSystem Spec
04 Apr 2012   #27
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good info.

I guess the big question is, have you had any crashes since you set the RAM to 1333MHz?
My System SpecsSystem Spec
04 Apr 2012   #28
caerroil

Windows 7 Ultimate x64
 
 

No, no crashes yet. Do you think I should run 7-8 passes of Memtest and/or 2-3 hours of Prime, just to test this 1333/1600 MHz concept?
My System SpecsSystem Spec
04 Apr 2012   #29
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes, wouldn't hurt anything.

If the tests pass, then run your system normally and let us know if you get another crash.
After 4-5 days if everything is good, let us know.
You can then mark the thread 'Solved' this may help others with a similar issue.

Good luck.
My System SpecsSystem Spec
04 Apr 2012   #30
caerroil

Windows 7 Ultimate x64
 
 

OK, it`s a deal.
My System SpecsSystem Spec
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 BSOD - address ntoskrnl.exe




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