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Windows 7: BSOD when waking from sleep & hibernate

24 Mar 2012   #1

Windows 7 Ultimate x64
 
 
BSOD when waking from sleep & hibernate

Hello, I am getting a consistent BSOD when resuming from sleep or hibernate, within 10 seconds. Here are my specs:

Windows 7 64-bit
Not original, installed through retail disc
System is 2 years old
OS installation was on 9/14/2011 at 4:54:45 PM

Attached perfmon and BSOD tool output.

BlueScreenView reports "032312-18579-01.dmp 3/23/2012 5:17:04 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000001`004400d0 00000000`00000002 00000000`00000001 fffff800`032cfbb3 ntoskrnl.exe ntoskrnl.exe+7cd40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17727 (win7sp1_gdr.111118-2330) x64 ntoskrnl.exe+7cd40 C:\Windows\Minidump\032312-18579-01.dmp 8 15 7601 262,144
"


My System SpecsSystem Spec
.

24 Mar 2012   #2

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Boot into Advanced Boot Options and choose the Last Known Good Configuration option. This should start Windows with the last known registry and driver options that worked.

Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
Driver Verifier - Enable and Disable

Make sure all Windows updates are installed including the latest Service Pack.
My System SpecsSystem Spec
25 Mar 2012   #3

Windows 7 Ultimate x64
 
 

Enabled driver verifier, immediate BSOD with uxpatch.sys, removed uxpatch.sys and I could boot again, and no BSOD occured until I slept my computer again. Woke it up, instant BSOD with ndis.sys, removed my wireless drivers, windows reinstalled them, but now I get a BSOD with rasl2tp.sys when I sleep and wake, and I don't know what to do now.
My System SpecsSystem Spec
.


25 Mar 2012   #4

Windows 7 Ultimate x64
 
 

Update: Its not just with rasl2tp.sys, i attached all my dumps to this post, we're back to ndis.sys too...

Code:
==================================================
Dump File         : 032512-85301-01.dmp
Crash Time        : 3/25/2012 12:35:19 PM
Bug Check String  : TIMER_OR_DPC_INVALID
Bug Check Code    : 0x000000c7
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`08e18278
Parameter 3       : fffffa80`08e18278
Parameter 4       : fffffa80`08e182b8
Caused By Driver  : ndis.sys
Caused By Address : ndis.sys+64110
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032512-85301-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032512-37767-01.dmp
Crash Time        : 3/25/2012 11:21:14 AM
Bug Check String  : DRIVER_PORTION_MUST_BE_NONPAGED
Bug Check Code    : 0x000000d3
Parameter 1       : fffff880`04e1c9a7
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`03cb8552
Caused By Driver  : rasl2tp.sys
Caused By Address : rasl2tp.sys+1c9a7
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032512-37767-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032512-33056-01.dmp
Crash Time        : 3/25/2012 10:39:41 AM
Bug Check String  : TIMER_OR_DPC_INVALID
Bug Check Code    : 0x000000c7
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`08e37278
Parameter 3       : fffffa80`08e37278
Parameter 4       : fffffa80`08e372b8
Caused By Driver  : ndis.sys
Caused By Address : ndis.sys+64110
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032512-33056-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032512-17862-01.dmp
Crash Time        : 3/25/2012 10:17:07 AM
Bug Check String  : DRIVER_PAGE_FAULT_BEYOND_END_OF_ALLOCATION
Bug Check Code    : 0x000000d6
Parameter 1       : fffff980`134df000
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`08fe8eb9
Parameter 4       : 00000000`00000000
Caused By Driver  : uxpatch.sys
Caused By Address : uxpatch.sys+2c30
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032512-17862-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032512-50840-01.dmp
Crash Time        : 3/25/2012 10:05:31 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff800`c446cf68
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`032dbf0b
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032512-50840-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032412-31325-01.dmp
Crash Time        : 3/24/2012 5:38:32 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000001`0044dbf0
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`032dcbb3
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032412-31325-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032412-24866-01.dmp
Crash Time        : 3/24/2012 2:08:58 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff800`0044e960
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`032e0f0b
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032412-24866-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 032312-18579-01.dmp
Crash Time        : 3/23/2012 5:17:04 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000001`004400d0
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`032cfbb3
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032312-18579-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================
My System SpecsSystem Spec
26 Mar 2012   #5

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

When the dump file point to a windows driver there's only a few things we can do as it suggests something much more complicated than the average BSOD.

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

You might also want to run a memtest, just in case.

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Finally, what anti-virus are you using?
My System SpecsSystem Spec
26 Mar 2012   #6

Windows 7 Ultimate x64
 
 

Chkdsk reported the volume as clean right off the bat with no checking, memtest86+ ran for 13 passes and had no errors. And the BSOD's seem to have stopped...I don't get it...I didn't make any changes whatsoever, and the BSOD's have stopped. X.x

Edit: Well, I DID reseat my RAM and then it stopped, but I don't think that would do it because I never had a problem with the ram before...
My System SpecsSystem Spec
26 Mar 2012   #7

Win 8 Release candidate 8400
 
 

Just in passing

Old drivers

Code:
ManyCam_x64.sys    3/13/2008 3:46:01 AM                           
vncmirror.sys    3/14/2008 1:43:05 PM                               
nvflsh64.sys    8/1/2008 2:08:23 PM          
mcdbus.sys    2/24/2009 6:34:07 AM         
GEARAspiWDM.sys    5/18/2009 8:17:04 AM                            
PxHlpa64.sys    6/23/2009 7:16:35 PM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads





Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST



http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

* Did you run a FULL SYSTEM scan with Malwarebytes?
My System SpecsSystem Spec
03 May 2012   #8

windows 7 home
 
 

FIX:

Had a similar problem on my Dell Inspiron 1764. Was crashing when it went to standby. I was getting a ntosknl.exe+7cd40 in the .dmp.

I booted in Safe mode.
Uninstalled and reinstall the WLAN mini-card driver.
Rebooted.
That fixed the problem.
My System SpecsSystem Spec
03 May 2012   #9

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Thanks for that. Hopefully this might be able to help someone else who has the same problem.
My System SpecsSystem Spec
03 May 2012   #10

windows 7 home
 
 

Looks like I spoke too soon.

I reinstalled the wifi driver -- and if I DON'T connect to a wifi network after bootup, it will sleep properly. As soon as I connect to a wifi network -- it hangs in sleep (screen goes blank, but HD keeps spinning for a long time -- then completely shuts down). It also intermittently hangs in hibernate

I did a mem test and everything is good.

Here's the info:

050212-46831-01.dmp 5/2/2012 7:30:24 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`04940060 fffff800`0496d518 fffffa80`06d71c60 ntoskrnl.exe ntoskrnl.exe+7cd40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17790 (win7sp1_gdr.120305-1505) x64 ntoskrnl.exe+7cd40 C:\Windows\Minidump\050212-46831-01.dmp 4 15 7601 318,832
050212-32073-01.dmp 5/2/2012 6:13:30 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`04939060 fffff800`0496d518 fffffa80`0485ab10 rassstp.sys rassstp.sys+19efb10 x64 ntoskrnl.exe+7cd40 C:\Windows\Minidump\050212-32073-01.dmp 4 15 7601 318,832

Any assistance would be greatly appreciated!

M
My System SpecsSystem Spec
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 BSOD when waking from sleep & hibernate




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