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Windows 7: audio distortion, mouse lags & computer won't boot normally.


25 Mar 2012   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
audio distortion, mouse lags & computer won't boot normally.

Basically, when listening to music, every 30 seconds or so, the music distorts pretty bad and my mouse will skip across the screen.

This may be unrelated, but in order to power on my computer, not only do I have to press the power button, I have to go to the back of the computer and toggle the power supply switch off/on very quickly in order for the computer to even boot. Don't ask how i figured this out.

I think I have attached everything needed.


My System SpecsSystem Spec
.

26 Mar 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
Not Available	ROOT\LEGACY_RDPCDD\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Not Available	ROOT\LEGACY_RDPENCDD\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Not Available	ROOT\LEGACY_RDPREFMP\0000	This device is not present, is not working properly, or does not have all its drivers installed.
LogMeIn Kernel Information Provider	ROOT\LEGACY_LMIINFO\0000	This device is not present, is not working properly, or does not have all its drivers installed.
It appears you are missing some key components to your system. Given that you have an Intel based board, Intel® Driver Update Utility should detect the hardware and help you find the appropriate software by providing links to the drivers. Also, re-install the latest version of LogMeIn if you intend to use the software, or remove it from the system altogether.


Security Software (just verifying it is installed and working properly; nothing needs to be done at this time):
Code:
sdwinsec.exe	c:\program files (x86)\spybot - search & destroy\sdwinsec.exe	2464	8	200	1380	3/24/2012 1:36 PM	1.0.0.12	1.10 MB (1,153,368 bytes)	7/12/2011 9:44 AM
teatimer.exe	c:\program files (x86)\spybot - search & destroy\teatimer.exe	3772	4	200	1380	3/24/2012 1:37 PM	1.6.6.32	2.16 MB (2,260,480 bytes)	7/12/2011 9:44 AM
msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	476	8	200	1380	3/24/2012 1:36 PM	3.0.8402.0	12.48 KB (12,784 bytes)	4/27/2011 5:21 PM
nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	2936	8	200	1380	3/24/2012 1:36 PM	3.0.8402.0	281.52 KB (288,272 bytes)	4/27/2011 5:21 PM
msseces.exe	c:\program files\microsoft security client\msseces.exe	3652	8	200	1380	3/24/2012 1:37 PM	2.1.1116.0	1.37 MB (1,436,736 bytes)	6/15/2011 2:35 PM

Code:
Event[798]:
  Log Name: System
  Source: Microsoft Antimalware
  Date: 2012-03-24T13:37:17.000
  Event ID: 3002
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Murphy-PC
  Description: 
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
 	Feature: Behavior Monitoring
 	Error Code: 0x80004005
 	Error description: Unspecified error 
 	Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
The above suggests that you should uninstall and re-install Microsoft Security Essentials.


Based on the PSU power switch toggle, I recommend checking all power connectors to the motherboard and also have your PSU tested. When checking power connectors, Avoid Static Damage to Your PC. There is also a guide on the forums if you are comfortable testing the PSU yourself: PSU Testing
My System SpecsSystem Spec
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 audio distortion, mouse lags & computer won't boot normally.




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