|25 Mar 2012||#1|
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BSOD 116 at seemingly random times on upgraded computer
I am experiencing random BSOD's on my recently upgraded computer.
All of them state that it's a 116 error with atikmpag.sys as the cause.
I have run memtest and had 8 passes (almost 15 hours) without errors and also run prime95 blend test for a few hours without errors.
Both CPU and GPU run at stock speeds i.e. no overclocking.
I can't find anything specific causing it, but it seems to only happen when the system is not under load. i.e. web browsing with nothing running in the background.
I had a few crashes yesterday but lost them due to windows crashing repeatedly. I had to reinstall everything today which is why I only have one minidump available.
The upgraded components are CPU, motherboard, RAM, and SSD's. prior to the upgrade all the components ran without problems.
If there is anything missing in this ost feel free to point it out.
I'm trying to get this posted before another bsod ;-)
I hope you guys can give me some pointers on what to try next.
edit: Just wanted to mention that I have attached the files generated as instructed.
|My System Specs|
|25 Mar 2012||#2|
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Forgot to mention that i have tried the following steps in this post:
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
SFC /scannow (even reinstall windows)
disabled any and all overclocking even motherboard auto adjusted bios settings
disabled any GPU overclocking from AMD CCC
ran VMT but couldn't get it to test all my ram I think ( I might need some instructions here)
removed and reinstalled drivers
removed and reinstalled directx
|My System Specs|
|25 Mar 2012||#3|
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Only 65 updates after SP1 - most systems have 70 or more. Please visit Windows Update and download/install all available Windows Updates.
Kaspersky dates from early 2011 (some drivers date from 2009) - I'd strongly suggest either upgrading to the latest version or removing it and using a free antivirus.
Your NaturalPointOptitrack driver dates from 2009 - please update this or remove it from your system
Driver Reference Table - npusbio_x64.sys
Your Logitech Game Panel software dates from 2009 - please update this or remove it from your system
Driver Reference Table - LGPBTDD.sys
Your Logitech keyboard drivers date from 2009 - please update this.
Driver Reference Table - LGBusEnum.sys
Recently we've seen quite a few issues with USB XBox controllers. The drivers date from 2009 and there aren't any updates available. Please uninstall the software and remove the device from your system until we've made the system stable again.
TuneUp Utilities driver dates from 2009. Please uninstall it from your system.
Driver Reference Table - TuneUpUtilitiesDriver64.sys
If the above things don't help with the problems that you're experiencing, I'd have to suggest trying another video card to see if that fixes the problems. DO NOT buy a new one unless you can get your money back if it doesn't fix things.
Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
iaStorA.sys Fri Dec 02 16:58:55 2011 (4ED94A1F) amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) kl1.sys Fri Mar 04 04:20:03 2011 (4D70AEC3) iaStorF.sys Fri Dec 02 16:57:50 2011 (4ED949DE) npusbio_x64.sys Fri Aug 28 10:31:37 2009 (4A97EA49) LGPBTDD.sys Wed Jul 01 14:47:52 2009 (4A4BAF58) lvuvc64.sys Wed Jan 18 01:41:08 2012 (4F166984) lvrs64.sys Wed Jan 18 01:40:36 2012 (4F166964) LHidFilt.Sys Fri Sep 02 02:23:09 2011 (4E60764D) LMouFilt.Sys Fri Sep 02 02:23:15 2011 (4E607653) klmouflt.sys Mon Nov 02 11:26:06 2009 (4AEF081E) atikmpag.sys Tue Feb 14 21:13:12 2012 (4F3B14B8) FLxHCIc.sys Tue Jul 05 14:17:58 2011 (4E135556) CtHDb.sys Mon Nov 28 05:22:14 2011 (4ED360D6) HECIx64.sys Thu Sep 22 12:38:44 2011 (4E7B6494) e1c62x64.sys Wed Jul 20 12:37:53 2011 (4E270461) atikmdag.sys Tue Feb 14 21:51:52 2012 (4F3B1DC8) LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0) FLxHCIh.sys Tue Jul 05 14:18:07 2011 (4E13555F) xusb21.sys Thu Aug 13 18:10:17 2009 (4A848F49) AtihdW76.sys Tue Dec 06 04:14:25 2011 (4EDDDCF1) cthda.sys Mon Nov 28 05:22:10 2011 (4ED360D2) truecrypt.sys Tue Feb 07 04:09:36 2012 (4F30EA50) LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0) mv_process.sys Tue Feb 22 04:22:20 2011 (4D63804C) TuneUpUtilitiesDriver64.sys Thu Sep 17 07:54:52 2009 (4AB2238C) kl2.sys Fri Mar 04 04:17:31 2011 (4D70AE2B) klim6.sys Thu Mar 10 09:36:02 2011 (4D78E1D2) dump_iaStorA.sys Fri Dec 02 16:58:55 2011 (4ED94A1F) klif.sys Wed Apr 20 06:34:31 2011 (4DAEB6B7)
BSOD BUGCHECK SUMMARY
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\032512-18158-01.dmp] Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Debug session time: Sun Mar 25 13:30:54.324 2012 (UTC - 4:00) System Uptime: 0 days 1:29:30.105 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+79e0 ) DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT BUGCHECK_STR: 0x116 PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys Bugcheck code 00000116 Arguments fffffa80`1a7ee010 fffff880`078079e0 00000000`00000000 00000000`0000000d BiosVersion = F9 BiosReleaseDate = 02/22/2012 CPUID: "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz" MaxSpeed: 3600 CurrentSpeed: 3600 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
|My System Specs|
|26 Mar 2012||#4|
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Thanks for your quick reply.
As I had a Radeon HD 6970, I knew to be good, lying around I decided to try that first.
So far so good; no BSOD's
So everything points to a faulty card or faulty drivers.
I have since found a post on another forum where a user has he exact same behaviour as me, and his system works if he disconnects all but one monitor from his setup. Or running on the original 7970 release candidate drivers from the card launch.
I will try test his method later today and report back.
|My System Specs|
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