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Windows 7: BSOD: MOstly when playing online games, NTOSKRNL.EXE

25 Mar 2012   #1

Win7 professional 64
 
 
BSOD: MOstly when playing online games, NTOSKRNL.EXE

Hi all, I hope someone here can help me get to the root of these BS's I have been experiencing. I have not changed anything on my PC recently except Anti virus updates from AVG, no new hardware etc. They mostly occur when I'm playing games. but also happen when browsing the web. System specs are as follows:

Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Gigabyte Technology Co., Ltd. Z68A-D3-B3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Memory: 8GB

NVIDIA GeForce GTX 560 Ti


Here's a bit of info from WhoCrashed:


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sun 3/25/2012 5:43:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032512-20982-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CD40)
Bugcheck code: 0xD1 (0x0, 0x2, 0x8, 0x0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 3/25/2012 5:43:52 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xD1 (0x0, 0x2, 0x8, 0x0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



I hope someone can help me, I'm really lost as to why this is happening, ty in advance.



My System SpecsSystem Spec
.

25 Mar 2012   #2
Microsoft MVP

 
 

Perfmon /report shows that your Etron USB 3.0 drivers aren't installed. Please visit the motherboard manufacturer's website and download/install the drivers.
Quote:
Universal Serial Bus (USB) Controller PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&36E9BF94&0&00E1 The drivers for this device are not installed.
Your Avnex Ltd. Virtual Audio Device driver dates from 2008, please update it or remove it from your system
Driver Reference Table - vcsvad.sys

sxuptp.sys dates from 2009 and appears to be part of a Belkin USB networking device (more info here: Driver Reference Table - sxuptp.sys ) If this is a wireless USB device, here's my rant about them:
Quote:
I do not recommend using wireless USB devices. Especially in Windows 7 systems.
These wireless USB devices have many issues with Windows 7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Windows 7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
If the above suggestions don't fix the BSOD problems, post back and we'll try Driver Verifier on all 3rd party drivers (instructions here: Driver Verifier Settings )

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
avgtdia.sys      Sun Jul 10 18:46:53 2011 (4E1A2BDD)
avgmfx64.sys     Sun Aug 07 23:41:46 2011 (4E3F5AFA)
avgrkx64.sys     Tue Sep 13 00:02:34 2011 (4E6ED5DA)
AVGIDSEH.Sys     Sun Jul 10 18:36:50 2011 (4E1A2982)
ndisrd.sys       Wed Sep 14 06:18:41 2011 (4E707F81)
sxuptp.sys       Fri May 08 00:13:37 2009 (4A03B171)
nvhda64v.sys     Tue Jan 17 07:45:46 2012 (4F156D7A)
avgldx64.sys     Thu Oct 06 23:55:41 2011 (4E8E783D)
Rt64win7.sys     Tue May 31 23:15:51 2011 (4DE5AEE7)
vcsvad.sys       Sun Nov 16 04:51:18 2008 (491FED16)
LHidFilt.Sys     Sat Apr 30 07:51:39 2011 (4DBBF7CB)
LMouFilt.Sys     Sat Apr 30 07:51:45 2011 (4DBBF7D1)
RTKVHD64.sys     Fri Aug 12 01:28:04 2011 (4E44B9E4)
LUsbFilt.Sys     Sat Apr 30 07:51:49 2011 (4DBBF7D5)
lvuvc64.sys      Wed Jan 18 01:41:08 2012 (4F166984)
lvrs64.sys       Wed Jan 18 01:40:36 2012 (4F166964)
Sftvollh.sys     Fri Sep 30 12:42:46 2011 (4E85F186)
AVGIDSFilter.Sys Sun Jul 10 18:37:05 2011 (4E1A2991)
cpuz135_x64.sys  Wed Sep 21 04:23:41 2011 (4E799F0D)
AVGIDSDriver.Sys Sun Jul 10 18:36:37 2011 (4E1A2975)
Sftredirlh.sys   Fri Sep 30 12:43:14 2011 (4E85F1A2)
Sftfslh.sys      Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftplaylh.sys    Fri Sep 30 12:43:05 2011 (4E85F199)
nvlddmkm.sys     Thu Feb 09 21:02:58 2012 (4F347AD2)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSEH.Sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
http://www.carrona.org/drivers/driver.php?id=sxuptp.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=vcsvad.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSFilter.Sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSDriver.Sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\032512-20982-01.dmp]
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Sun Mar 25 13:43:52.347 2012 (UTC - 4:00)
System Uptime: 0 days 0:36:56.580
BugCheck D1, {0, 2, 8, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000
BiosVersion = F2
BiosReleaseDate = 05/02/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  
My System SpecsSystem Spec
26 Mar 2012   #3

Win7 professional 64
 
 

TY, I'm gonna try the fixes you recommend and get back to ya.
My System SpecsSystem Spec
.


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 BSOD: MOstly when playing online games, NTOSKRNL.EXE




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