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Windows 7: Blue Screens and Freezes still going on randomly

28 Mar 2012   #1

Windows 7 Pro SP1 64 bit
 
 
Blue Screens and Freezes still going on randomly

I haven't been able to get my system running stable since a clean install of Windows 7 Professional 64 a few months now. The computer is about 3 years old. Local pc tech shop installed 7 64 Pro on a brand new hard drive (2 months ago) that was tested prior to installing the OS.

I've included required reports. I believe my memory has been thoroughly tested and is running well. The only thing I haven't done is uninstalling Avast though not sure why it would be a problem software.

Thanks in advance for help!

TT

My System SpecsSystem Spec
.

29 Mar 2012   #2

Win 8 Release candidate 8400
 
 

Avast was implicated in at least 3 of the 5.

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
29 Mar 2012   #3

Windows 7 Pro SP1 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Avast was implicated in at least 3 of the 5.
When you say 3 of the 5 I assume you are referring to the reports I generated?

TT
My System SpecsSystem Spec
.


29 Mar 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by TaterTot View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Avast was implicated in at least 3 of the 5.
When you say 3 of the 5 I assume you are referring to the reports I generated?

TT
Yes the DMP files (logs of the crash)
My System SpecsSystem Spec
01 Apr 2012   #5

Windows 7 Pro SP1 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by TaterTot View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Avast was implicated in at least 3 of the 5.
When you say 3 of the 5 I assume you are referring to the reports I generated?

TT
Yes the DMP files (logs of the crash)
I uninstalled Avast, installed MS Security Essentials. Computer runs stable for many hours but then freezes up randomly. I also had a BSOD / Stop error in which no dmp file was created.

I think this is a driver issue but not sure how to solve it. I suppose driver verifier is my only option going forward unless perhaps there is an easier way to check what is causing the freezes. Nothing in the event logs indicates problems.

Any suggestions?

TIA
TT
My System SpecsSystem Spec
01 Apr 2012   #6

Windows 7 Home Premium 64 Bit
 
 

Freezing can be software related, but since the advent of Windows XP, that is rare. It is usually hardware that causes freezing.
  • If you are overclocking any hardware, please stop.


  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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 Blue Screens and Freezes still going on randomly





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