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Windows 7: Random BSOD ntoskrnl.exe


29 Mar 2012   #1

Windows 7 Home Premium 64bit
 
 
Random BSOD ntoskrnl.exe

Hello everyone,
I just got a new computer about 2 months ago. I got it so i coukd run Star Wars: The old Republic. The first month went well, with absolutely no problems. Then one time in game i got my first BSOD. Since then i have gotten about 3 more, so i reinstalled windows. That went well for about a week, till today i got another one.

System Specs
Windows 7 64bit
Windows 7 came preinstalled (Computer came with Windows disc also)
Computer is 2 months old
I reinstalled Windows 7 1 week ago.


I use AVG as my anti virus

(The System health report is an "Invalid File")

Help is really appreciated!!

My System SpecsSystem Spec
.

29 Mar 2012   #2

Win 8 Release candidate 8400
 
 

Several issues

1-Related to GVTDrv64.sys Easy Tune 6 from Gigabyte - known issues w/Windows 7)

2-Applecharger.sys also problematic in win 7.

3-AVG

I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
29 Mar 2012   #3

Windows 7 Home Premium 64bit
 
 

Alright, i uninstalled AVG and installed MSE. Thanks for the tip

About the gigabyte problem, is there another driver i can update or something so it wont interfere with windows?

Also, before i uninstalled AVG i got yet another BSOD (Link)

Thanks
My System SpecsSystem Spec
.


29 Mar 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RxKxD View Post
Alright, i uninstalled AVG and installed MSE. Thanks for the tip

About the gigabyte problem, is there another driver i can update or something so it wont interfere with windows?

Also, before i uninstalled AVG i got yet another BSOD (Link)

Thanks
I dont believe the Easy tune is essential so you may not need a replacement for it.

Are you overclocking?
My System SpecsSystem Spec
29 Mar 2012   #5

Windows 7 Home Premium 64bit
 
 

No i haven't been overclocking.

All these crashes seem to be mostly dealing with memory management, and the game i was playing no longer responds when i need to update it. One of the causes of that is bad ram. Is it possible or likely that one of my sticks are bad?
My System SpecsSystem Spec
30 Mar 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RxKxD View Post
No i haven't been overclocking.

All these crashes seem to be mostly dealing with memory management, and the game i was playing no longer responds when i need to update it. One of the causes of that is bad ram. Is it possible or likely that one of my sticks are bad?

Possible. Wont know till you run these two tests




Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
30 Mar 2012   #7

Windows 7 Home Premium 64bit
 
 

well ran the Ram test, and had have ALOT of errors. Guessing that is the problem of all my BSOD. Thanks for the help.
My System SpecsSystem Spec
30 Mar 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RxKxD View Post
well ran the Ram test, and had have ALOT of errors. Guessing that is the problem of all my BSOD. Thanks for the help.
Possibly
My System SpecsSystem Spec
Reply

 Random BSOD ntoskrnl.exe




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