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Windows 7: Multiple BSOD of various errors with internet/videos/music

09 Apr 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Scan results look good.

With HWMonitor, just make sure your temperatures behave as you would expect them to. They should get higher under stress and be above room temperature at idle. If behavior seems consistent with logic, then that would be a fine method for monitoring temperatures. Let us know the results of the stress testing.


My System SpecsSystem Spec
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25 Apr 2012   #12
GiveMeTaffy

Windows 7 Home Premium 64bit
 
 

Thank you for the reply. Sorry I have not replied back with the results of the scans yet--I had a long stretch of time since then that I did not get BSOD and so I have slacked on following up with those.

Recently I had 3 more BSOD, 2 from ntoskrnl.exe and 1 from nvlddmkm.sys.

I will have to do those scans to see if I can find a more significant problem.

I was looking for replies around other places online to see other people's responses to these two BSOD errors. It sounds like I may have a fault driver somewhere, or as you guys said, possibly faulty hardware.

The nvlddmkm.sys error is particularly confusing to me because of the great number of times I have reinstalled the NVIDIA driver to make sure it is up to date and not corrupt. I found this website and was wondering if this was legitimate or if this was a scam: Nvlddmkm.sys BSOD Fix -- How to Finally Solve this Error!

Anyways, I wanted to keep you guys up to date with my progress, and if it would be helpful for me to post the new BSOD reports, I could do that as well. I think uninstalling AVGfree really helped, but now I am still getting these other 2 errors occasionally.
My System SpecsSystem Spec
25 Apr 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Stay away from automated driver fix/update tools. These often cause problems of their own because they only make an educated guess of which hardware is installed on a given system. Most of the time, those guesses are correct, but the ones that are not cause more driver conflicts than the software is worth. They will update to drivers that belong to devices similar to those installed on the system being updated.

Proceed with the steps I laid out for the hardware. If hardware checks out, we have methods for determining problematic drivers, as well.
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25 Apr 2012   #14
Tank997

Windows 7 Ultimate 64bit
 
 

try using IE9 for awhile instead of any other browsers, if u do use other browsers make sure they are set to run in administrator mode and if u still get bsod try switching their compatibility modes
My System SpecsSystem Spec
16 May 2012   #15
GiveMeTaffy

Windows 7 Home Premium 64bit
 
 

I am posting about 2 DIFFERENT BSOD I have gotten recently.

Recently, I have been getting much different BSOD then I had ever gotten before. Over the past few days I have continued to get errors from nvlddmkm.sys (DRIVER_IRQL_NOT_LESS_OR_EQUAL) as well as getting two new ones.

1) RTKVHD64.sys (SYSTEM_THREAD_EXCPETION_NOT_HANDLED)
2) Rt64win7.sys (DRIVER_IRQL_NOT_LESS_OR_EQUAL)

I have found online that these are related to something from Realtek, although I am not sure what these relate to exactly. Please let me know what I could look into for these 2 new errors. If needed, I can attach other files or material as needed.

Additional information:
*

I ran the memtest and let it run until it was on pass 7. There were no errors in that time. I have not done the CPU or GPU testing yet, although I do plan to.

I have deleted AVGFree and switched to Microsoft Security Essentials, and I have been using IE9 instead of Chrome.
My System SpecsSystem Spec
16 May 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

The first appears to be a conflict with your onboard audio drivers and your graphics audio drivers. The second is your Ethernet driver. You should re-install the onboard audio and onboard LAN drivers from your motherboard support site. No need for the Realtek utility for the LAN. GIGABYTE - Motherboard - Socket AM3 - GA-890GPA-UD3H (rev. 2.1)
  • Driver
  • OS: Windows 7 64bit
  • Realtek LAN Driver
  • Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA/HDMI Driver in English edition)
In device manager, the devices you want to uninstall are under Network adapters and Sound, video and game controllers. To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.
My System SpecsSystem Spec
16 May 2012   #17
GiveMeTaffy

Windows 7 Home Premium 64bit
 
 

Thank you for the tips. I reinstalled both those drivers as directed. I am confused why, under my Sound, video and game controllers tab in Device Manager, there are 4 listings for something called NVIDIA High Definition Audio. Is this a problem? I am not sure why I have any, let alone 4 listings that appear identical.

Edit:

The LAN driver reinstalled fine, I am having some issues with the sound driver.

I set windows 7 to never update drivers using Windows Update, uninstalled the sound driver (Realtek High Definition Audio--although I have 4 NVIDIA High Definition Audio listings for some reason as well listed there as stated above), installed the new one from the website provided in the previous post, and then restarted my computer.

On restart, the sound was not working and Windows 7 automatically updated the driver anyway (despite my computer settings) so the sound came back on. I am not sure why the sound driver from the website was not "complete" and required an additional driver (called Realtek High Definition Audio) from Windows Update to allow the sound on my computer to work. If Windows Update installed the correct driver, what was the sound driver I installed listed in the previous update?
My System SpecsSystem Spec
16 May 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is normal. Those are part of your display card audio devices. Let us know how the steps go with the Realtek devices.
My System SpecsSystem Spec
28 Jul 2012   #19
GiveMeTaffy

Windows 7 Home Premium 64bit
 
 

I am going to reopen this thread after having very infrequent BSOD for several months, I am now getting 1+ each day now. Unfortunately, almost every single one seems to be attributed to a different file or driver. For additional information, I am including an updated zip file with the information about my problems as requested. Please let me know what issues might be now contributing, because many of these errors look different than the last time I had frequent BSOD.

Additionally, most of these BSOD happen while browsing the web, watching youtube videos, or other regular tasks. My video card seems to be running at 42C idle and my processor at 25C idle. I have had some recent infections which have been cleared (I hope) by using multiple scans including malwarebytes, spybot, hitmanpro, and microsoft security essentials. These programs no longer find any additional problems and my computer is no longer symptomatic as it was before.
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 Multiple BSOD of various errors with internet/videos/music




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