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Windows 7: Random lock ups, freezes during a download and memory timing question

02 Apr 2012   #51
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.
Did you run sfc /scannow at the elevated command prompt as suggested by essenbe?
Run it a minimum of three times with re-boots after each run.

Quote   Quote: Originally Posted by essenbe View Post
We can test your GPU card with
(LINK =>)Furmark.
But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU.
also, make sure you have the updated drivers for your GPU.
Have you updated the driver and ran the graphics card test?
Be sure to un-install the old driver before you install the new one.
A guide to ensure your drivers are installed properly
Let us know the results.

Quote   Quote: Originally Posted by JaidynM View Post
At least to test, uninstall Kaspersky and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Afterwards, you should run a full system scan with both Malwarebytes and MSE.
Also good advice, follow Jaidyn's instructions: un-install Kaspersky and install MSE, for testing purposes.
If another cause is found you can un-install MSE and re-install Kaspersky, but after your system is completely stable.

If these don't fix the problem you can run the Driver Verifier.
After the results from the above tests, we can tell you how to run the DV.
It should force a BSOD, with that info and the other files from the Blue Screen of Death (BSOD) Posting Instructions we can get some information to analyze.
It would be helpful if you generated the Blue Screen of Death (BSOD) Posting Instructions files and upload them here. They have information that can help us to find the cause of your freeze, even without a crash dump file.


My System SpecsSystem Spec
.
02 Apr 2012   #52
Zeldafan1993

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Quote   Quote: Originally Posted by essenbe View Post
Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.
Did you run sfc /scannow at the elevated command prompt as suggested by essenbe?
Run it a minimum of three times with re-boots after each run.

Quote   Quote: Originally Posted by essenbe View Post
We can test your GPU card with
(LINK =>)Furmark.
But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU.
also, make sure you have the updated drivers for your GPU.
Have you updated the driver and ran the graphics card test?
Be sure to un-install the old driver before you install the new one.
Let us know the results.

If these don't fix the problem you can run the Driver Verifier.
After the results from the above tests, we can tell you how to run the DV.
It should force a BSOD, with that info and the other files from the Blue Screen of Death (BSOD) Posting Instructions we can get some information to analyze.
It would be helpful if you generated the Blue Screen of Death (BSOD) Posting Instructions files and upload them here. They have information that can help us to find the cause of your freeze, even without a crash dump file.
ok well i ran the scf /scannow (ill run it like you said again)

i have updated my GFX card Driver to the newest available and ill run the Grfx test as long as my card doesn't heat up(what's a recommend temp to let it get to)

O yea also sometimes after the black screen after Windows Shutting Down Screen when i have to manually shut-off of then turn it back on the bios settings are all reset
My System SpecsSystem Spec
02 Apr 2012   #53
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did the sfc scan find find violations? If not, no need to run it again. Check the voltage on your CMOS battery on your motherboard, it may be too low to hold settings.
My System SpecsSystem Spec
.

02 Apr 2012   #54
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I have EDITED my last post since you replied.

Be sure to follow the instructions on the nvidia forum to un-install your old graphics drivers before you install the new one.

Then test: Video Card - Stress Test with Furmark
Max GPU temp should be 80C, 90C at the most.
It depends on your graphics card specs.

You can use MSI Afterburner to check temps and GPU settings.


Also un-install Kaspersky and install MSE, for testing purposes.
My System SpecsSystem Spec
02 Apr 2012   #55
Zeldafan1993

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Did the sfc scan find find violations? If not, no need to run it again. Check the voltage on your CMOS battery on your motherboard, it may be too low to hold settings.
I did the sfc scan once and found nothing, and i have never changed my CMOS Battery Voltage so it should be the default i have had the motherboard for almost 3 years and this is the first time it has had any bios problems
My System SpecsSystem Spec
02 Apr 2012   #56
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The CMOS battery can't be adjusted, they just wear out and go dead.
My System SpecsSystem Spec
03 Apr 2012   #57
Zeldafan1993

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
The CMOS battery can't be adjusted, they just wear out and go dead.
lol so then why did you suggest to me to change the voltage ??

also I un-installed Kaspersky and put MSE for now)
My System SpecsSystem Spec
03 Apr 2012   #58
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

I think he said "check" the voltage.
My System SpecsSystem Spec
03 Apr 2012   #59
Zeldafan1993

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by profdlp View Post
I think he said "check" the voltage.
yea, but I filled a RMA For my Motherboard cuz I have a feeling it may be starting to die, if after restart im getting these BIOS Settings Wiped out for no reason
My System SpecsSystem Spec
04 Apr 2012   #60
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

This can be caused by low voltage on the CMOS battery.

Check in your BIOS for the CMOS voltage, if it's not there then you can use HWiNFO64.

When you open it click on the 'Sensors' button, then look for 'VBat' it should be around 3.0v.

If it's low then you need to replace it.
My System SpecsSystem Spec
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