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#41
Use this tutorial and look in Event Viewer and see what the error codes and messages are there, it may give a clue to the problem.
Use this tutorial and look in Event Viewer and see what the error codes and messages are there, it may give a clue to the problem.
OK soo there where none in All Unexpected Shut Downs of the Computer, and there was 68 Logs for All User Shut Downs of the Computer and none of them look bad like there's no Red or Yellow Signs or anything
Were all the errors the same error? If so, what were the error number and the BCcode? You've run the ram, and tested the drives, but can't test the CPU until you get a better cooler. We can test your GPU card with Furmark. But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU. also, make sure you have the updated drivers for your GPU. Am I correct in that you can download ZIP files, just not the one from that site? What anti virus program do you have?
the Level of Error was Information so i didn't see a BCcode, I em using Kaspersky Internet Security 2012 So it has its Firewall included in it and i also have Anti Malware bytes Pro, i can download zip files it was just that 1 site that wouldn't let me but I tried again last night (after i did the Ram switch to dual channel) and now it worked and finished so really the only problem I have is the is when i hit restart or shut down in the OS it self it logs out then at the windows shutting down screen it goes black and nothing happens ( i even left it for 10 mins and nothing happens)
What BIOS version do you have? 1303 is the latest. Your board is not supposed to be able to run that chip if the bios is 0603 or earlier. The latest is 1303.
I have Bios 1303 have had it ever since it was out basically
As of now, have you received any BSOD's at all?
At least to test, uninstall Kaspersky and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows
Afterwards, you should run a full system scan with both Malwarebytes and MSE.
I'm guessing that JaidynM is wanting to try and eliminate possible conflicts with other software which may be causing your problem. It's good advice, since many Antivirus programs have trouble with some software configurations. That's not to say that Kaspersky is bad (it isn't) or that MSE is that much better (it's probably not), but MSE gets along better with Windows 7 than pretty much every other Antivirus program out there. It's not perfect, but for troubleshooting your BSODs it's a safe bet to "not" be the cause of them. :)