Windows will not start, OS is not able to load drivers.

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Windows will not start, OS is not able to load drivers.


    Hello, I have been trying to use the installer dvd to try and repair windows. At the screen where I can select to load drivers, I don't see an option from the place that says "Select an operating system that you want to repair". I hit next, and I go the startup repair from recovery tools. Every time I run the tool, I get a message that says that the tool may have completed successfully, reboot to find out.

    When I go to details of the repair I see a message that says Windows\system32\drivers\pciide.sys is corrupt, and another message about pciidex.sys.
      My Computer


  2. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #2

    Try running an sfc/scannow command at boot.
    SFC /SCANNOW : Run in Command Prompt at Boot
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the response, I tried running that command and when I ran it I got an error message that said:

    "There is a system repair pending which requires reboot to complete. Restart windows and run sfc again."

    I tried rebooting several times and still got the same error message.
      My Computer


  4. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #4

    Try running a startup repair.
    Startup Repair
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I've tried running a startup repair about 7 times or so, I'm still seeing the issue.
      My Computer


  6. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #6

    Oh, sorry. Have you tried a repair install?
    Repair Install
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Correct me if I'm wrong, but I believe that you must be able to boot into windows to attempt the installation repair.
      My Computer


  8. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #8

    Ah, so you can't even get that far. Have you considered clean installing?
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    If I do a clean install will my files still remain?
      My Computer


  10. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #10

    No, unfortunately they won't. You also may not be able backup due to your inability to access the Windows desktop.

    We might be able to work around that though; do you have another computer?
      My Computer


 
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