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Windows 7: blue screen when resuming from sleep

01 Apr 2012   #1

Windows 7 Ultimate 64 bit
 
 
blue screen when resuming from sleep

when i resume my pc from sleep the bsod appears and the pc restarts and then the check for solutions window opens when opened. please help me solve this... if any reports or data is needed please let me know what u want and also how i can get it thanx..


My System SpecsSystem Spec
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01 Apr 2012   #2

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
02 Apr 2012   #3

Windows 7 Ultimate 64 bit
 
 

i have attached the minidump files please help me soon thank you...
My System SpecsSystem Spec
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02 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djayloca View Post
i have attached the minidump files please help me soon thank you...
These two were related to a HD controller. Please run a check disk

Disk Check
My System SpecsSystem Spec
02 Apr 2012   #5

Windows 7 Ultimate 64 bit
 
 

i ran a disk check! What next
My System SpecsSystem Spec
02 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djayloca View Post
i ran a disk check! What next
What were the results?
My System SpecsSystem Spec
02 Apr 2012   #7

Windows 7 Ultimate 64 bit
 
 

i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me
My System SpecsSystem Spec
03 Apr 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djayloca View Post
i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me
At the end of checkdisk is a short report. Please make a snapshot and upload it to us here.

It is my pleasure to help. Good luck
My System SpecsSystem Spec
03 Apr 2012   #9

Windows 7 Ultimate 64 bit
 
 

how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx
My System SpecsSystem Spec
03 Apr 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djayloca View Post
how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx

Use the built in snipping tool. start>all programs>accessories>snipping tool.

Or just type snipping tool in search
My System SpecsSystem Spec
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 blue screen when resuming from sleep




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