blue screen when resuming from sleep

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  1. Posts : 33
    Windows 7 Ultimate 64 bit
       #1

    blue screen when resuming from sleep


    when i resume my pc from sleep the bsod appears and the pc restarts and then the check for solutions window opens when opened. please help me solve this... if any reports or data is needed please let me know what u want and also how i can get it thanx..
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 33
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    i have attached the minidump files please help me soon thank you...
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    djayloca said:
    i have attached the minidump files please help me soon thank you...
    These two were related to a HD controller. Please run a check disk

    Disk Check
      My Computer


  5. Posts : 33
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    i ran a disk check! What next
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    djayloca said:
    i ran a disk check! What next
    What were the results?
      My Computer


  7. Posts : 33
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    djayloca said:
    i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me
    At the end of checkdisk is a short report. Please make a snapshot and upload it to us here.

    It is my pleasure to help. Good luck
      My Computer


  9. Posts : 33
    Windows 7 Ultimate 64 bit
    Thread Starter
       #9

    how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    djayloca said:
    how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx

    Use the built in snipping tool. start>all programs>accessories>snipping tool.

    Or just type snipping tool in search
      My Computer


 
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