Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Several BSODs problem: irql rdr_fil system_thread bad_pool

01 Apr 2012   #1
Bestmannen

Windows 7 Pro x64
 
 
Several BSODs problem: irql rdr_fil system_thread bad_pool

Since a few months back my PC has been acting up. I've always had problems with the gfx-card, but a lot of people seem to have issues with their gigabyte 560Ti OC.

As for the gfx-card I had to down clock it and update BIOS. It's so so stable at the moment. I still get glitches in GFX-programs and some games. With the latest nvidia driver i even got PSOD(purple screen of death), but it seems to be a driver issue with this specific model from gigabyte. I have planned to go and RMA it but before I do that I want to make sure if the GFX-card is the root to my bsods.

So since a few months back I've been getting "random" bsods. Usually when I'm working with 3d-modelling applications but also a few instances when watching video.

I'm suspecting my external audio card since I've had problems(thou not bsod) with it on other rigs, and this is the first time I run it in a x64 environment.

I've attached the files needed(from the guidline post) to the post.

Any help would be greatly appreciated!

System info:

Win 7 Pro x64 retail
Computer built in august last year
OS reinstalled in november if I remember correctly

System spec:
CPU: intel i5 2500k
RAM: 8 gig
Motherboard model: (msi) P67A-C45
Sound card: (external firewire) Focusrite Saffire LE
GFX: Gigabyte 560Ti OC


My System SpecsSystem Spec
.

01 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Most recent related to memory corruption after your computer was up for over two days straight. This by itself can cause crashes.

That having been said there are a few things that need to be addressed before we can investigate the true cause.


1-Avast. Remove and replace with MSE

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST



http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows


2-DTSOFTBUS01. A known cause of BSOD's.


Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files


3-Suspect but no info

ffSaffireLE_1394_x64.sys

If you continue to crash after these please upload the dmps and we can investigate further
My System SpecsSystem Spec
01 Apr 2012   #3
Bestmannen

Windows 7 Pro x64
 
 

I don't restart the computer very often, I guess I should shut it down at least once every day.

1. I only installed Avast two days ago after the second last BSOD to scan for viruses, but I'll uninstall it anyway.

2. I uninstalled Daemon Tools Lite with ccleaner then I downloaded the program you linked to. When I run it "uninstall" is greyed out, so perhaps ccleaner removed the driver for me?

Is it possible that my gfx-card is the source of these problems or can I rule it out for the time being?
Thanks a lot for the help!
My System SpecsSystem Spec
.


01 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Bestmannen View Post
I don't restart the computer very often, I guess I should shut it down at least once every day. Good idea

1. I only installed Avast two days ago after the second last BSOD to scan for viruses, but I'll uninstall it anyway. As I said there was nothing definitive re: Avast just giving you all the info.

2. I uninstalled Daemon Tools Lite with ccleaner then I downloaded the program you linked to. When I run it "uninstall" is greyed out, so perhaps ccleaner removed the driver for me? You may have to re-install then remove with their un-install tool.

Is it possible that my gfx-card is the source of these problems or can I rule it out for the time being? Nothing in the current crashes points to the GPU
Thanks a lot for the help!
Lets wait and see if another crash occurs.
My System SpecsSystem Spec
01 Apr 2012   #5
Bestmannen

Windows 7 Pro x64
 
 

so the computer crashed again just now. I was playing a game when graphics started to glitch and audio suddenly began to crackle.
Then it all turned black and rebooted. No blue screen.
As far as I can tell this has never happened before. I'm going to disconnect the external audio card for now but I find it strange that it would start acting up now the last couple of months after functioning like normal for so long.
Oh and I did all the things you wrote before this happened.
My System SpecsSystem Spec
01 Apr 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Bestmannen View Post
so the computer crashed again just now. I was playing a game when graphics started to glitch and audio suddenly began to crackle.
Then it all turned black and rebooted. No blue screen.
As far as I can tell this has never happened before. I'm going to disconnect the external audio card for now but I find it strange that it would start acting up now the last couple of months after functioning like normal for so long.
Oh and I did all the things you wrote before this happened.
How about uploading the event viewer logs?

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
01 Apr 2012   #7
Bestmannen

Windows 7 Pro x64
 
 

Ok, here are the logs
My System SpecsSystem Spec
06 Apr 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

A lot of your errors relate to your Wacom Tablet device. I would recommend uninstalling the device drivers and installing the latest. Download the latest from Drivers | Wacom Americas

To fully re-install a driver, follow these general steps (sorry, I do not know where your Wacom device shows up in device manager, so I cannot provide more specific instructions):
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.
My System SpecsSystem Spec
Reply

 Several BSODs problem: irql rdr_fil system_thread bad_pool




Thread Tools





Similar help and support threads
Thread Forum
Driver IRQL NOT LESS OR EQUAL and unnamed BSODs
Hi All! In the past 4 days I have been experiencing some BSOD. So far my computer has BSOD five times. However, only once has bluescreenview presented a name for the bsod which was the driver irql not less or equal. Computer Parts: Motherboard: MSI Z77A-G45 Gaming Processor: i5-3570k @ 3.40...
Drivers
Multiple BSODs: PFN_LIST/BAD_POOL/APC_POOL
There is a list I have been updating of BSODs. PFN_LIST_CORRUPT APC_INDEX_MISMATCH BAD_POOL_CALLER MEMORY_MANAGEMENT An attempt was made to write to read-only memory About 2 months ago I was getting BSOD literally 1 hour after booting (to the second!), I found that a firmware update was...
BSOD Help and Support
IRQL NOT LESS OR EQUAL and several other BSODS
Hey there, Some of you may recognize me, and helped me before. BSOD problems are still going on, sadly. I seem to get alot of IRQL NOT LESS OR EQUAL errors, IŽll attach files. Thomas Link to old thread:...
BSOD Help and Support
BSODs all the times (During Boot, during Windows, IRQL, Driver IRQL)
System: 7 Ultimate x64 SP1 Pentium D 2,80 GeForce 7600 GT Hi guys, I don't know what to do. Since yesterday I am encountering BSODs all the time. I did a SFC but it says some files cannot be repaired. Which ones? I dunno. The result file is somewhat uninformative. (Perhaps one of you guys...
BSOD Help and Support
BSODs IRQL not less or equal 0x0000000a and several others
Hey all, Ive been encountering this BSOD as of last night along with 2 others. It seems to only happen when i play Final fantasy 11. I have attached all the info, please let me know if you find anything that needs some work.
BSOD Help and Support
Several BSODs IRQL and PAGE_FAULT
I keep getting BSODs one that says IRQL_NOT_LESS_THAN_OR_EQUAL another that says PAGE_FAULT_IN_NON_PAGED_AREA and another that says the word memory in it but I dont remember the whole thing. I'm not very computer literate so I really have no idea what to do for this. Help is much appreciated. These...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App