Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - random occurance - 0x000000F4, atapi.sys, ntfs.sys

01 Apr 2012   #1
dbx10

W7 Home Premium x64
 
 
BSOD - random occurance - 0x000000F4, atapi.sys, ntfs.sys

Hello, i've got random BSOD occuring ever since i changed my video card from an ASUS EN9600GT to a GTX550Ti

Intel Core i5 760 @ 2.81ghz
ASUS P7H55M/CSM
4(2x2)GB Kingston DDR3-1333
Seagate Barracuda SATAII 160GB 7200RPM
Thermaltake Toughpower 750W
ASUS GTX550Ti 1GB
LG 16x supermulti DVD Writer
ASUS WL-138G v2 wireless network card
Zowie Hammer USB Soundcard

Windows 7 Home Premium x64 retail has ran on this machine since october 2010

The first occasions, the BSODs displayed ntfs.sys once, and atapi.sys twice. Other occurances displayed a panoply of STOP: 0x000000F4 codes, all with different arguments. I noted two of them.

"0x000000F4 (0x0000000000000003, 0xFFFFFA8005741B30, 0xFFFFFA8005741E10, 0xFFFFF800037DB5F0)"

"0x000000F4 (0x0000000000000003, 0xFFFFFA80053BD060, 0xFFFFFA80053BD340, 0xFFFFF800037935F0)"

my minidump is empty, Windows doesn't write before pooping itself. It's quite frustrating.

I know atapi is the IDE controller, so i took the liberty of testing out if the dvd burner would work, and it doesn't. It crashes midway through burning.

I ran Windows_NT6_BSOD_v3.03_jcgriff2_.exe and i attached the .rar with everything in it.

I also attached a .txt with an atapi.sys error report i found.

Halp?

Attachment 205324
Attachment 205325

EDIT: important to mention, i also ran SFC /scannow and chkdsk /f, and ran the HDD diagnostic on UBCD.


My System SpecsSystem Spec
.
01 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Sorry No DMP files included in upload, try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
01 Apr 2012   #3
dbx10

W7 Home Premium x64
 
 

It is already set that way, ill have to wait until it crashes in safe mode to see if it will dump. I'll update when it does.
My System SpecsSystem Spec
.

01 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dbx10 View Post
It is already set that way, ill have to wait until it crashes in safe mode to see if it will dump. I'll update when it does.
Sounds good.
My System SpecsSystem Spec
01 Apr 2012   #5
dbx10

W7 Home Premium x64
 
 

I let it bsod 3 times in safe mode, and it still did not dump.

EDIT: attached is a list of my drivers running in safe mode using driverview.exe

Attachment 205399
My System SpecsSystem Spec
01 Apr 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dbx10 View Post
I let it bsod 3 times in safe mode, and it still did not dump.

EDIT: attached is a list of my drivers running in safe mode using driverview.exe

Attachment 205399
I appreciate the effort but we need the DMPS when you crash as it is not a static file but rather something we can sort to data mine.
My System SpecsSystem Spec
02 Apr 2012   #7
dbx10

W7 Home Premium x64
 
 

After 3 more BSOD's it still does not dump.

EDIT: when i tried verifying if it was set to dump the way you ask me to, it said the page file was less than 1MB when i clicked okay. It said it could not write dump files because of that.

I checked if it indeed was and it was set to my C:/ drive and system managed. It had approx. 3600mb.
My System SpecsSystem Spec
02 Apr 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dbx10 View Post
After 3 more BSOD's it still does not dump.

EDIT: when i tried verifying if it was set to dump the way you ask me to, it said the page file was less than 1MB when i clicked okay. It said it could not write dump files because of that.

I checked if it indeed was and it was set to my C:/ drive and system managed. It had approx. 3600mb.

There are several reasons that may prevent you from having a DMP file in the usual places.

If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.
My System SpecsSystem Spec
02 Apr 2012   #9
dbx10

W7 Home Premium x64
 
 

UAC was turned on, i had it set to small dump, and the page file is on the same hard drive.

I just set it to memory dump to see if it will dump something at all next crash.

EDIT: no memory.dmp anywhere, and nothing in the minidump folder no matter what settings i try.
My System SpecsSystem Spec
02 Apr 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dbx10 View Post
UAC was turned on, i had it set to small dump, and the page file is on the same hard drive.

I just set it to memory dump to see if it will dump something at all next crash.

EDIT: no memory.dmp anywhere, and nothing in the minidump folder no matter what settings i try.
Have you had another BSOD? We need at least one to see if it can/will create one.
My System SpecsSystem Spec
Reply

 BSOD - random occurance - 0x000000F4, atapi.sys, ntfs.sys




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD, 0x000000F4
I have had some random BSOD. Sometimes when my computer would restart i would loose chrome settings. Ex. My preferences would be gone. This happens every once in a while and got to a point where I need help fixing this thing. Also before the BSOD would happen my computer would freeze up with...
BSOD Help and Support
BSOD occurance at random intervals. Here's some logs.
Hi there, for the past 2 months my Computer has been hanging for a few brief seconds before the BSOD happens. But the funny thing is, I don't see a blue screen, just a black screen; which means I can't see what error it is. However once my computer restarts and loads, I get a pop saying that...
BSOD Help and Support
BSOD Random Occurance (atikmpag.sys possible)
Hello, BSOD has happened three times. Once, I was watching a movie and the other times when I was away from the computer. At the times I was away from the computer, no video or audio was running, some other programs were running and that was all. This problem occurred before and all I had to...
BSOD Help and Support
BSOD - random occurance
Hello, I have been experiencing BSOD events at random times and can't seem to identify any common cause between them. a couple days later activated driver verifier and the system went into a endless BSOD/reboot sequence. I have attached the requested files, please advise on what I should do...
BSOD Help and Support
STOP error 7f random occurance
We have several systems running that are very intermittently (somewhere around every 48 hours of runtime) having the exact same stop error. Analysis of the memory dumps reveals the following Bugcheck. This is consistent across multiple machines. Can anyone confirm my reading of this as a...
BSOD Help and Support
BSOD - Random Occurance
BSOD might happen twice in one day or might not happen for a week. I don't seem to be doing the same thing twice when it happens. Tried to run the perfmon /report but I keep getting a timeout error. Here is additional info: BC Code: d1 BCP1: FFFFFA8008E6400A BCP2: 0000000000000002 BCP3:...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App