Windows 7: Blue Screen Problem

mahly · 01 Apr 2012

I tried to use usb modem for internet and when i pressed connect blue screen appeared and laptop restarted

It is the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000000003F8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8000307B8E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040112-19281-01.dmp
C:\Users\Mohamed\AppData\Local\Temp\WER-64334-0.sysdata.xml

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help pls

zigzag3143 · 01 Apr 2012

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

mahly · 01 Apr 2012

It is the files
thank u very much for ur responding

mahly · 01 Apr 2012

notice : this usb worked correctly in another laptops

zigzag3143 · 01 Apr 2012

Quote: Originally Posted by mahly

notice : this usb worked correctly in another laptops

Not a valid comparison. No 2 computers are EXACTLY alike. You have a different set of things (drivers, hware,etc) on this one and the other.

zigzag3143 · 01 Apr 2012

Quote: Originally Posted by mahly

It is the files
thank u very much for ur responding

These were related to your connctfy.sys. I would remove it at least to test.

mahly · 01 Apr 2012

These were related to your connctfy.sys. I would remove it at least to test.
I didnt undetstand ur mean??

zigzag3143 · 01 Apr 2012

Quote: Originally Posted by mahly

These were related to your connctfy.sys. I would remove it at least to test.
I didnt undetstand ur mean??

Conectify is the problem. Remove it.

mahly · 01 Apr 2012

connectify? the program? uninstall it or stop it?

zigzag3143 · 01 Apr 2012

Quote: Originally Posted by mahly

connectify? the program? uninstall it or stop it?

If it were me I would un-install it.

Windows 7: Blue Screen Problem

Blue Screen Problem problems?