Random BSOD and other crashes while playing games


  1. Posts : 2
    Windows 7 Ultimate SP1 32bit
       #1

    Random BSOD and other crashes while playing games


    Alright, basically whenever I play a game I have some type of problem. I usually play Starcraft 2 and it's fine, but occasionally I'll get a BSOD or my display driver will stop working. When I'm not attempting to stream my games to twitch.tv this is pretty rare, but it still happens occasionally. Whenever I run xsplit and dxtory combined with starcraft 2 and stream, I get crashes constantly. My GPU doesn't ever really go above 53c, so I don't think that's what's causing it, but I could be wrong. My display driver stopping happens with most games that are pretty intense on the computer, but, like I said, my temps don't usually get too high. I'd love to solve whatever is causing me these problems. My computer specs are as follows:

    Processor: AMD Phenom II x6 1055T
    RAM: Patriot Viper DDR2 2GB Ram (2 sticks, so 4 GB)
    GPU: XFX Radeon HD6850
    OS: Windows 7 Ultimate 32bit (installed for a good while, over a year or so I think)

    Hardware is fairly new, a year and a half or so old.

    The zip with the files you require is attached.

    I would really appreciate your help.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    I am afraid the mpost recent crash uploaded was from December 2011 and related to your Rt86win7.sys. I have no idea what is causing them now without the most current DMP files.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate SP1 32bit
    Thread Starter
       #3

    Alright, well I set my computer to make a minidump in the appropriate minidump folder, and I just had another BS. When I go to the folder and/or open bluescreenviewer, like you said the most recent dump is from 2011. I don't know why there are no dump files from these recent ones. I let the BS do it's work and it says that it dumped. Any idea?

    Edit: I just found a folder in LiveKernelReports -> WATCHDOG that has a number of dumps in them. The most recent one is from today.
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    "A 116 / 117 TDR reset is not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.


    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.


    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 / 117 BSOD.


    If playing with video driver versions hasn't helped, make sure the box is not overheating.


    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.


    Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.


    If so, it might be as simple as dust buildup and subsequently inadequate cooling.


    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps


    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    that1guytim said:
    Alright, well I set my computer to make a minidump in the appropriate minidump folder, and I just had another BS. When I go to the folder and/or open bluescreenviewer, like you said the most recent dump is from 2011. I don't know why there are no dump files from these recent ones. I let the BS do it's work and it says that it dumped. Any idea?

    Edit: I just found a folder in LiveKernelReports -> WATCHDOG that has a number of dumps in them. The most recent one is from today.

    First do what JMH suggests.

    You have a driver from 2005 that is a HUGE cause of BSOD's in win 7 called RTCORE32.SYS, it is the msi afterburner driver (used in overclocking). It needs at least to be updated and if it cant it needs to be removed.

    These drivers are also sorely in need of updating.

    Code:
    mdmxsdk.sys    6/19/2006 5:26:59 PM         
    AmdLLD.sys    6/29/2007 3:47:32 PM          
    lirsgt.sys    3/7/2009 11:17:27 AM       
    XAudio32.sys    4/29/2009 2:20:55 PM       
    ssmdrv.sys    5/5/2009 6:05:18 AM       
    atksgt.sys    5/10/2009 10:50:58 AM
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


 

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