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Windows 7: BSOD at random times BCCode: 1000007e


05 Apr 2012   #11

Windows 7 Ultimate x64
 
 

Well being that I have a 6core, and running 16 Gigs of Sniper RAM, all that are not that old I am pretty sure that it is NOT the memory, I did what you said though and turned on the driver verifier, well my computer slowed to a very bad crawl, took my computer about 5 minutes to even load, and considering I have a SSD it usually only takes about 5 seconds. Then with that verifier going my computer blue screened a number more times, much more than usual, I was only able to catch one thing after I think the second BSOD, atcdm64a.sys SOOO loaded up a program that I know works really well when it comes to drivers and it found a bunch that said they were out of date even though the manufactor website didn't have any showing, but it BSOD again while trying to get the updated drivers. I shut my computer down completely since I had to go to work and was NOT trying to mess with it right then, I got home and turned my computer back on since I had also turned the verifier off before I left, and went straight to loading the drivers program. I was able to dl all of them and install, so far so good.... but will only truly be satisfied and happy after I know it doesn't do it anymore.

Thanks for you help!


My System SpecsSystem Spec
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05 Apr 2012   #12

Win 8 Release candidate 8400
 
 

pwood

There are several other obvious problems we would be happy to address if you start your own thread.

You can post a link to it here and if you have any more DMPS please upload them there.
My System SpecsSystem Spec
11 May 2012   #13

Windows 7 Home Premium 64bit
 
 

I have too use a different method because the person who owns the laptop is too cheap too have any back up for it
My System SpecsSystem Spec
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11 May 2012   #14

Windows 7 Home Premium 64bit
 
 
BSOD and Blackouts from idleness

The person who owns the computer im working with is too cheap to get any back up for the computer in addition to the previous problem now when ever the computer goes idle it freezes. i would give you the message i received after i restarted the computer from the idle mishap but the message i was going to post was interrupted by yet another a blue screen. so in the first zip file is the idel data the second is the blue screen data.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA809DA40609
BCP2: 0000000000000001
BCP3: FFFFF880044F9CC8
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051112-21574-01.dmp
C:\Users\...\AppData\Local\Temp\WER-69654-0.sysdata.xml
My System SpecsSystem Spec
12 May 2012   #15

Windows 7 Home Premium 64 Bit
 
 

Is the system still under warranty? Has the owner run Memtest86+ yet as described in post #10 by JMH?
My System SpecsSystem Spec
20 May 2012   #16

Windows 7 Home Premium 64bit
 
 

No it is no longer under warranty and i cant run the mem test because if it crashes the system and i cannot fix it then all the data is lost because the owner is to cheap to get back up.
My System SpecsSystem Spec
20 May 2012   #17

Windows 7 Home Premium 64 Bit
 
 

There is very little danger in Memtest86+ crashing the system. Verifier is more dangerous and should be avoided if you are concerned about that, but Memtest86+ is 99.99% safe. To be honest, the 0.01% chance of it causing a system failure is due to a hardware failure that will occur on the system anyway if it is on the verge of doing so. So there is no risk unless the system is already going to fail whether the user runs Memtest86+ or not.

I highly doubt a system failure is imminent, so Memtest86+ is safe.
My System SpecsSystem Spec
14 Jun 2012   #18

Windows 7 Home Premium 64bit
 
 

conducted a memtest hp already provided in the bios mo errors detected
My System SpecsSystem Spec
15 Jun 2012   #19

Windows 7 Home Premium 64bit
 
 

is Gold Memory or Prime95 better tests or is memtest the only way
My System SpecsSystem Spec
15 Jun 2012   #20

Windows 7 Home Premium 64 Bit
 
 

Prime95 is a better test than Gold Memory: . Memtest86+ is also a really good test, and I highly recommend doing 7-10 passes.

Further reading: Finicky RAM.


Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
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 BSOD at random times BCCode: 1000007e




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