Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My computer freezes when I try to copy a file or play most games


02 Apr 2012   #1

Windows 7 Home Premium 64 bit
 
 
My computer freezes when I try to copy a file or play most games

I have a computer with windows 7 64 bit and 4gb of RAM. Two days ago for no apparent reason the computer locked up when I tried to drag a file to a usb stick. I could not use ctrl alt del and nothing but a reboot would unfreeze it. The same thing has happened every time I try to drag or copy a file to another location on the computer. Re-innstalling the system with an image backup has not fixed the problem.

The figures from Task Manager>Performance Tab>Resource Monitor>Memory could not be accessed becaudse I could not get into the Task Manager and had to reboot the computer. However, I did check on the figures after rebooting. They are:

Hardware Reserved: 37 MB
In Use: 1358 MB (fluctuating)
Modified: 55 MB (fluctuating)
Standby: 2365 MB (fluctuating)
Free 279 MB (fluctuating).

I have since had problems when trying to access games I have downloaded a while ago and until now have worked fine. As soon as I click on the game icon the computer freezes and I get a blue screen, I cannot access the Task Manager and I have to reboot. I tried three different games and the same thing happened. At best I might get to the first or second startup screen of the game then it either freezes.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-BitLocker-Driver" Guid="{651DF93B-5053-4D1E-94C5-F6E6D25908D0}" />
<EventID>24620</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-03-30T00:19:53.490028100Z" />
<EventRecordID>113950</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="68" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="ErrorCode">0x80000010</Data>
<Data Name="Volume">\\?\Volume{80cc5d7c-6c7e-11df-89aa-806e6f6e6963}</Data>
<Data Name="WritePhase">0x0</Data>
</EventData>
</Event>

I went to the Spiceworks site and read what was mentioned there about bitlocker, but, from what I can understand, this applies to Vista not Windows 7. I could not find any reference to an application to Windows 7. Last night I tried to access a few different games and I either got a blue screen following the freeze or the computer just froze and I could not move or access anything to unfreeze it. After rebooting I tried a mah-jongg game and I was able to get into that and play it without incident. Very strange.

A few days ago I checked to see if there were any updates for drivers, using SlimDrivers Free. It didn't identify any, but I also checked for any graphic driver, via Nvidia control panel and found there was a new one, including 3D, so downloaded and installed it. Do you think that would be causing the problem?

I have since tried restoring the system, etc. I found Restore Point off (I don't recall turning it off). After I reactivated the utility I managed to find one image to restore (26-03-12) on a removable HDD, so I restored it, but that made no difference. After the computer froze again I rebooted into safe mode, accessed Event Viewer and copied the following log info:

<Data Name="param3">%%1068</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 2/04/2012 1:12:22 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:12:22.110273400Z" />
<EventRecordID>116757</EventRecordID>
<Correlation />
<Execution ProcessID="524" ThreadID="636" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Computer Browser</Data>
<Data Name="param2">Server</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 2/04/2012 1:12:22 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:12:22.110273400Z" />
<EventRecordID>116756</EventRecordID>
<Correlation />
<Execution ProcessID="524" ThreadID="636" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Computer Browser</Data>
<Data Name="param2">Server</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/04/2012 1:10:37 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:10:37.000000000Z" />
<EventRecordID>116755</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{9E175B6D-F52A-11D8-B9A5-505054503030}</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/04/2012 1:10:37 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:10:37.000000000Z" />
<EventRecordID>116754</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}</Data>
</EventData>
</Event>

The above is all gobbledygook to me, but hopefully someone will be able to interpret it and let me know what it means and what I have to do to fix the problem. I am a novice when it comes to trying to fix things like this problem I have. Any help to resolve this annoying problem would be appreciated.

My System SpecsSystem Spec
.

02 Apr 2012   #2

windows 7 home premium 64 bit
 
 

Try this:

System Restore
My System SpecsSystem Spec
02 Apr 2012   #3

Windows 7 Home Premium 64 bit
 
 

Thanks for your quick response. As I think I mentioned in my post, I have tried System Restore (back to 26-03-12) but this didn't fix the problem.
My System SpecsSystem Spec
.


02 Apr 2012   #4

windows 7 home premium 64 bit
 
 

OK, missed that.

Try repair Install.

Repair Install
My System SpecsSystem Spec
Reply

 My computer freezes when I try to copy a file or play most games




Thread Tools



Similar help and support threads for2: My computer freezes when I try to copy a file or play most games
Thread Forum
PC Randomly Freezes When I Watch Videos/Play Games Gaming
What games can i play on this computer? Gaming
My computer freezes when i play media files BSOD Help and Support
Can This Computer Play Games? Gaming
Computer Randomly Freezes when I play games as well as desktop screen General Discussion
Play media and computer freezes, no signal to my monitor Hardware & Devices
Bluescreen when i play computer games BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:20 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33