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My computer freezes when I try to copy a file or play most games
I have a computer with windows 7 64 bit and 4gb of RAM. Two days ago for no apparent reason the computer locked up when I tried to drag a file to a usb stick. I could not use ctrl alt del and nothing but a reboot would unfreeze it. The same thing has happened every time I try to drag or copy a file to another location on the computer. Re-innstalling the system with an image backup has not fixed the problem.
The figures from Task Manager>Performance Tab>Resource Monitor>Memory could not be accessed becaudse I could not get into the Task Manager and had to reboot the computer. However, I did check on the figures after rebooting. They are:
Hardware Reserved: 37 MB
In Use: 1358 MB (fluctuating)
Modified: 55 MB (fluctuating)
Standby: 2365 MB (fluctuating)
Free 279 MB (fluctuating).
I have since had problems when trying to access games I have downloaded a while ago and until now have worked fine. As soon as I click on the game icon the computer freezes and I get a blue screen, I cannot access the Task Manager and I have to reboot. I tried three different games and the same thing happened. At best I might get to the first or second startup screen of the game then it either freezes.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-BitLocker-Driver" Guid="{651DF93B-5053-4D1E-94C5-F6E6D25908D0}" />
<EventID>24620</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-03-30T00:19:53.490028100Z" />
<EventRecordID>113950</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="68" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="ErrorCode">0x80000010</Data>
<Data Name="Volume">\\?\Volume{80cc5d7c-6c7e-11df-89aa-806e6f6e6963}</Data>
<Data Name="WritePhase">0x0</Data>
</EventData>
</Event>
I went to the Spiceworks site and read what was mentioned there about bitlocker, but, from what I can understand, this applies to Vista not W7. I could not find any reference to an application to Windows 7. Last night I tried to access a few different games and I either got a blue screen following the freeze or the computer just froze and I could not move or access anything to unfreeze it. After rebooting I tried a mah-jongg game and I was able to get into that and play it without incident. Very strange.
A few days ago I checked to see if there were any updates for drivers, using SlimDrivers Free. It didn't identify any, but I also checked for any graphic driver, via Nvidia control panel and found there was a new one, including 3D, so downloaded and installed it. Do you think that would be causing the problem?
I have since tried restoring the system, etc. I found Restore Point off (I don't recall turning it off). After I reactivated the utility I managed to find one image to restore (26-03-12) on a removable HDD, so I restored it, but that made no difference. After the computer froze again I rebooted into safe mode, accessed Event Viewer and copied the following log info:
<Data Name="param3">%%1068</Data>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 2/04/2012 1:12:22 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:12:22.110273400Z" />
<EventRecordID>116757</EventRecordID>
<Correlation />
<Execution ProcessID="524" ThreadID="636" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Computer Browser</Data>
<Data Name="param2">Server</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 2/04/2012 1:12:22 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:12:22.110273400Z" />
<EventRecordID>116756</EventRecordID>
<Correlation />
<Execution ProcessID="524" ThreadID="636" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Computer Browser</Data>
<Data Name="param2">Server</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/04/2012 1:10:37 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:10:37.000000000Z" />
<EventRecordID>116755</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{9E175B6D-F52A-11D8-B9A5-505054503030}</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/04/2012 1:10:37 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: owner-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-02T03:10:37.000000000Z" />
<EventRecordID>116754</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>owner-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}</Data>
</EventData>
</Event>
The above is all gobbledygook to me, but hopefully someone will be able to interpret it and let me know what it means and what I have to do to fix the problem. I am a novice when it comes to trying to fix things like this problem I have. Any help to resolve this annoying problem would be appreciated.
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