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Windows 7: BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

01 May 2012   #21
tctam

Windows Home Premium 64bit
 
 

The long test came back clean on both my HD. Not sure if that's a good or bad thing.


My System SpecsSystem Spec
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01 May 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

Tests coming back positive are always good. It just means we need to test other possibilities.Provide us with your temperatures at idle and provide us with your temperatures during the stress testing.
My System SpecsSystem Spec
02 May 2012   #23
tctam

Windows Home Premium 64bit
 
 

Since I don't have a gfx card, I have an onboard gfx, I won't have to run that stress test right, just the hardware and CPU?
My System SpecsSystem Spec
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02 May 2012   #24
writhziden

Windows 7 Home Premium 64 Bit
 
 

In this case, the FurMark test should be run with the onboard graphics. It may yield some clues. Just make sure to monitor your temperatures.
My System SpecsSystem Spec
03 May 2012   #25
tctam

Windows Home Premium 64bit
 
 

OK My idle temp is at around 46 celsius, and I ran the prime 95 for a few minutes and shut it off when the CPU reached 65 celsius. It only took a few minutes to reach 65 and it seemed like it was going to climb even higher and I stopped it since it felt like it might overheat. Should I keep going? Whats the maximum safe temperature I can run it at?
My System SpecsSystem Spec
03 May 2012   #26
writhziden

Windows 7 Home Premium 64 Bit
 
 

I would say we found the problem. You do not have adequate cooling in your system. The maximum temperature for your processor is 62 C. See AMD Processors for Desktops: AMD Phenom for your processor information.
My System SpecsSystem Spec
03 May 2012   #27
tctam

Windows Home Premium 64bit
 
 

Oh is it that simple? So do I need to buy a new cpu cooling system reapply some thermal paste and all will be well? Do you think my mobo or any other components have been damaged by the overheating and changes in temperature and need to be replaced as well?
My System SpecsSystem Spec
04 May 2012   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

It is probably that simple. Overheating can definitely cause the problems you have experienced. It is possible your CPU might have been damaged, but we will address that after getting the temperatures to a nominal range. So far, you have not gotten the usual errors indicating a bad processor, so hopefully it is fine. Re-apply the thermal paste and make sure your heatsink and fan are well attached to the processor. They should not have any play at all once snapped into place.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
15 May 2012   #29
tctam

Windows Home Premium 64bit
 
 

OK so I got a new cpu cooling system and ran prime 95 and it never got above 47 celsius, it idles at around 34 degrees so I think it's pretty good. I left my computer on overnight and it didn't BSOD. However after I started to run google chrome and pages that required flash it BSOD, and also crashed. Attached is the error code I got after chrome crashed.

Attachment 211976

I already tried uninstalling flash and chrome and it still crashes or BSODs on me. I don't know if chrome is the culprit or is causing the problem though. Any suggestions? Thanks.
My System SpecsSystem Spec
16 May 2012   #30
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Can you please upload the new dump files?
My System SpecsSystem Spec
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 BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050




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