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Windows 7: BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

18 May 2012   #31
tctam

Windows Home Premium 64bit
 
 

It crashed again today, I wasn't using chrome, but firefox and browsing youtube at the time. The BSOD said Bad_Pool_caller. Attached are the new dumps. Attachment 212478


My System SpecsSystem Spec
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18 May 2012   #32
writhziden

Windows 7 Home Premium 64 Bit
 
 

The most recent crash was caused by your C-Media Audio Driver. It is out of date and should be updated. C-Media Electronics, Inc.
My System SpecsSystem Spec
21 May 2012   #33
tctam

Windows Home Premium 64bit
 
 

Ok, I tried updated the audio driver. I downloaded it from that website and it installed, however when I go into the device manager, the date on the driver didn't change. Did it not install properly? Also, I haven't reinstalled chrome, do you think it is ok to reinstall it or is the problem related?
My System SpecsSystem Spec
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21 May 2012   #34
writhziden

Windows 7 Home Premium 64 Bit
 
 

Try re-installing the audio driver again. What is the date given for the driver on the website?


To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.
My System SpecsSystem Spec
21 May 2012   #35
tctam

Windows Home Premium 64bit
 
 

The date on the driver on the website is 2011-11-24. I did the steps above and reinstalled my driver and it still shows from 2009.
My System SpecsSystem Spec
21 May 2012   #36
writhziden

Windows 7 Home Premium 64 Bit
 
 

Guess we'll have to see if you have problems again. If so, you may consider contacting C-Media and getting support. C-Media Electronics, Inc. Contact Us
My System SpecsSystem Spec
25 May 2012   #37
tctam

Windows Home Premium 64bit
 
 

Ok, it crashed once more, is it related to c-media again this time? Thanks. Attachment 213596
My System SpecsSystem Spec
26 May 2012   #38
tctam

Windows Home Premium 64bit
 
 

The BSOD is getting more frequent again, it crashed while I was using itunes and firefox.
My System SpecsSystem Spec
26 May 2012   #39
tctam

Windows Home Premium 64bit
 
 

I also just noticed that although the website says the most up to date driver is 8.17.4 and the driver date is 2011-11-24. Whenever I download that driver it downloads an older version 7.12.8.17.40 which is why it says the driver is from 2009.
My System SpecsSystem Spec
26 May 2012   #40
writhziden

Windows 7 Home Premium 64 Bit
 
 

All the more reason to contact C-Media and see what they can do for you. It sounds like they may have a bad link, so you may need to let them know about that. Can you provide me with the site where you find the link (not the link itself, just the site where the link is located)?

By the way, your C-Media driver is now more up to date. It is still old, but it at least is not pre-Windows 7 old.


The latest crash indicates memory or driver issues.
My System SpecsSystem Spec
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 BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050




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