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Windows 7: BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

02 Apr 2012   #1
tctam

Windows Home Premium 64bit
 
 
BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

While the system is at idle or just light use I get the BSOD. It happens once a day and there seems to be no trigger. Core temps are at normal and run about 40 Celsius. I have tried updating most of my drivers through the device manager and will run a memtest soon. Any and all help is much appreciated, thank you!

Is Windows 7 . . .
- x64
- the original installed OS on the system? windows 7
- an OEM or full retail version? full retail

- What is the age of system (hardware)? 1.5 yrs
- What is the age of OS installation (have you re-installed the OS?) 1.5 yrs. have not reinstalled OS

System Specs
CPU: AMD Phenom(tm) II X4 920 Processor
Motherboard: ASUSTeK Computer INC. M4A785-M
BIOS: BIOS Date: 04/14/10 17"53:51 Ver: 09.06
Total Memory: 4.00 GB
Usable: 3.75 GB
HDD: (1) ST31000520AS ATA Device (2) Seagate Portable USB Device
Sound Card: (1) ATI High Definition Audio Device (2) High Definition Audio Device (3) C-Media PCI Audio Device
Graphics Card: ATI Radeon HD 4200
OS: Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free


My System SpecsSystem Spec
.
02 Apr 2012   #2
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check
My System SpecsSystem Spec
02 Apr 2012   #3
tctam

Windows Home Premium 64bit
 
 

Thanks for the quick reply. I'm sorry but I forgot to indicate in the OP that I already ran a chkdsk /r on the drive and it came up negative. I can run it again just to double check.
My System SpecsSystem Spec
.

02 Apr 2012   #4
tctam

Windows Home Premium 64bit
 
 

It's not a Dell, its a computer I put together.
My System SpecsSystem Spec
02 Apr 2012   #5
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

I'm sorry, I think I'm getting mixed up between threads.
My System SpecsSystem Spec
02 Apr 2012   #6
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
Driver Verifier - Enable and Disable

The following drivers need to be updated:

Code:
AtiPcie.sys  Wed May 06 01:00:22 2009
cmudax3.sys  Fri Sep 12 14:20:49 2008
GEARAspiWDM.sys Mon May 18 22:17:04 2009
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here.

You should also update any other drivers you can think of including graphics, audio, chipset etc.

You have AVG installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Make sure all Windows updates are installed.

Update to the latest service pack.
Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012]

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012]

Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
My System SpecsSystem Spec
03 Apr 2012   #7
tctam

Windows Home Premium 64bit
 
 

I updated AtiPcie.sys and GEARAspiWDM.sys, however cmudax3.sys is a driver that I have already updated a few days ago and is already the most up to date. I removed AVG and downloaded MSE, and updated to SP1 and installed other additional updates.

I have not been able to run memtest86 but I have enabled driver verifier and the computer has crashed once more since then. How do I use driver verifier to determine what the problem is?

Thanks!
My System SpecsSystem Spec
04 Apr 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

You will want to post your latest crash reports so we can analyze the Driver Verified crash. Hopefully it will provide useful information on what is causing the crashes. It may take a few crashes to find a pattern, but we can take a look at the latest and maybe we'll get lucky.
My System SpecsSystem Spec
04 Apr 2012   #9
tctam

Windows Home Premium 64bit
 
 

I am about to run the memtest tonight. Attached is the newest dump and system collection folder and includes the newest dumps since the OP starting on 4/2/2012. They are as followed:
040212-28844-01.dmp
040312-20498-01.dmp
040312-21621-01.dmp
040412-18985-01.dmp
040412-22183-01.dmp

Thank you for your time
My System SpecsSystem Spec
05 Apr 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Let us know how the memtest goes. All your verified crashes have one thing in common: memory errors. If memtest86+ comes up clean, we should check the memory settings and the memory itself to determine if it is compatible with your motherboard/processor.
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
My System SpecsSystem Spec
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 BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050




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