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Windows 7: BSOD on and off for years

02 Apr 2012   #1

windows 7 home premium x64
BSOD on and off for years

I almost never use forums so forgive me if I do not use the proper etiquette.

About three years ago, my roommate at the time and myself built a tower. ati radeon hd 4870, 4x2gb gskill ram, gigabyte motherboard, intel quad core processor, and windows vista. I then bought the upgrade disk to windows 7 home premium x64 and installed it.

The #$% thing keeps crashing and it drives me crazy. I thought it was bad ram sticks and took 1 out and it stopped for a few months, tok another one out and bought myself another month or 2.

The crashes always seem to happen when I'm watching a video, netflix, or windows media player.

The error code is always something different (like maybe 10 different codes? only one code per crash) usually something like 0X0000001E or 0X0000001A

I attached the minidump folder and if there is anything I left out that you need to know in order to help, please ask.

My System SpecsSystem Spec

02 Apr 2012   #2

Win 7 Ultimate 64-bit. SP1.

Your DMPS indicate multiple causes, possibly hardware, software.

I do however note you have AVG

AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST.

Download tools and utilities | AVG Worldwide
My System SpecsSystem Spec
02 Apr 2012   #3

Win 8 Release candidate 8400

With 50 crashes over the course of a year and 8 different apparent causes if seems like hardware. Before we go off and start testing it lets do a couple of software things. They are easier to do and cost less.

Please do what JMH suggest first then these two tests.

Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec

02 Apr 2012   #4

windows 7 home premium x64

Got rid of avg and installed MSE. couple hours later, BSOD (0X0000000A) while watching netflix. I'm going to do memtest next.
My System SpecsSystem Spec
03 Apr 2012   #5

windows 7 home premium x64

Think the problem has been found. Ran memtest and one of the sticks had 16 errors on the first pass. I left it out, installed the other sticks (which tested good) and ran the test again. No errors. I've got my fingers crossed that the problem is fixed. Thanks for the help.
My System SpecsSystem Spec
03 Apr 2012   #6

Win 7 Ultimate 64-bit. SP1.

Fingers crossed.
After a few days have past without incident you might care to mark your thread as solved.
Failing that submit any further DMPs for analysis.
My System SpecsSystem Spec

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