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Windows 7: Netbook - BSOD when installing Windows 7

03 Apr 2012   #1

Windows 7 Professional 64bit
 
 
Netbook - BSOD when installing Windows 7

My friends netbook crashed and I am helping her install windows 7 64bit. The install starts off fine; but at about the 50% mark I get a BSOD

KERNEL_DATA_INPAGE_ERROR Stop
0x0000007A
ataport.sys

Does anyone have any thoughts?

My System SpecsSystem Spec
.

03 Apr 2012   #2

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
03 Apr 2012   #3

Windows 7 Professional 64bit
 
 

I would love to provide the DMP file, however, this is happening during a fresh install of windows 7.

Is there a way to access a DMP like file without going into windows or needing windows to be finished installing?
My System SpecsSystem Spec
.


03 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bearcave View Post
I would love to provide the DMP file, however, this is happening during a fresh install of windows 7.

Is there a way to access a DMP like file without going into windows or needing windows to be finished installing?
If it happens within an install the serve needed to write the DMP isnt started yet so no.
My System SpecsSystem Spec
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 Netbook - BSOD when installing Windows 7





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