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#1
Random BSOD, not sure what the cause is
I received a BSOD today, after starting Firefox and waiting for a page to load. Windows gave me this error at first:
I tried WinDbg and got this:Code:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 4105 Additional information about the problem: BCCode: 3b BCP1: 00000000C0000005 BCP2: FFFFF800033FCA9B BCP3: FFFFF88002D14E80 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\040412-38126-01.dmp C:\Users\sammy\AppData\Local\Temp\WER-66674-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
I also tried the program "BlueScreenView" and it tells me this:Code:Microsoft (R) Windows Debugger Version 6.2.8229.0 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\040412-38126-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:/Windows/SYMBOLS*http://msdl.microsoft.com/download/symbols;symsrv*symsrv.dll*c:\Windows\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Machine Name: Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`03495650 Debug session time: Wed Apr 4 06:37:16.035 2012 (UTC - 4:00) System Uptime: 0 days 0:09:06.455 Loading Kernel Symbols ............................................................... ................................................................ ............................ Loading User Symbols Loading unloaded module list ..... TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\oca.ini, error 2 TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\winxp\triage.ini, error 2 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff800033fca9b, fffff88002d14e80, 0} TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2 Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1df ) Followup: Pool_corruption ---------
Other info: my 1-year-old laptop is running an OEM version of Windows 7 Home Premium. I attached both the Windows_NT6_BSOD_jcgriff2 folder and perfmon /report contents as well as the minidump file. Please help me make sense of what's going on here! What process caused this BSOD? Thanks!Code:Dump File: 040412-38126-01.dmp Crash Time: 04/04/2012 6:38:49 AM Bug Check String: SYSTEM_SERVICE_EXCEPTION Bug Check Code: 0x0000003b Parameter 1: 00000000`c0000005 Parameter 2: fffff800`033fca9b Parameter 3: fffff880`02d14e80 Parameter 4: 00000000`00000000 Caused By Driver: ntoskrnl.exe Caused By Address: ntoskrnl.exe+7cd40 File Description: NT Kernel & System Product Name: Microsoft Windows Operating System Company: Microsoft Corporation File Version: 6.1.7601.17727 (win7sp1_gdr.111118-2330) Processor: x64 Crash Address: ntoskrnl.exe+7cd40 Stack Address 1: Stack Address 2: Stack Address 3: Computer Name: Full Path: C:\Windows\Minidump\040412-38126-01.dmp Processors Count: 4 Major Version: 15 Minor Version: 7601 Dump File Size: 262,144