BSOD Help please

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    How did you update to the latest a month ago when the latest is less than a month old?

    Code:
    BIOS Version/Date	American Megatrends Inc. 3201, 2/15/2012
    Indicates you have the version a month prior to the newest.
      My Computer


  2. AJZ
    Posts : 14
    Windows 7 Home 64 bit
    Thread Starter
       #12

    writhziden said:
    How did you update to the latest a month ago when the latest is less than a month old?

    Code:
    BIOS Version/Date    American Megatrends Inc. 3201, 2/15/2012
    Indicates you have the version a month prior to the newest.

    That's the newest version available for my board located on the manufactors website here: ASUS - Motherboards- ASUS P8Z68-V/GEN3

    P.s. I dont have the LX it's the V/gen three
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    Ah, sorry about that. Google was not finding the right board earlier. Now when I do a search, your board is the first one it finds... Strange. Earlier it took me to the completely wrong one which I originally posted, then it took me to the one you saw. I think it was having issues with the gen3 part of the name.

    Make sure your Chipset and SATA controller drivers are up to date. There is a 2012.01.20 update for your Chipset, a 2011.07.20 update for the Intel Rapid Storage Technology Controller driver, and a 2011.06.09 update for the JMicron controller driver. If you have not already installed these, now would be a good time to do so. :)


    Let me know when you've done that. I will try to take a closer look at your crash reports and see if I can come up with anything new later tonight. Could you give details as to what you did to fix the purple/pink screen problem?
      My Computer


  4. AJZ
    Posts : 14
    Windows 7 Home 64 bit
    Thread Starter
       #14

    writhziden said:
    Ah, sorry about that. Google was not finding the right board earlier. Now when I do a search, your board is the first one it finds... Strange. Earlier it took me to the completely wrong one which I originally posted, then it took me to the one you saw. I think it was having issues with the gen3 part of the name.

    Make sure your Chipset and SATA controller drivers are up to date. There is a 2012.01.20 update for your Chipset, a 2011.07.20 update for the Intel Rapid Storage Technology Controller driver, and a 2011.06.09 update for the JMicron controller driver. If you have not already installed these, now would be a good time to do so. :)


    Let me know when you've done that. I will try to take a closer look at your crash reports and see if I can come up with anything new later tonight. Could you give details as to what you did to fix the purple/pink screen problem?

    All of the drivers through Asus and intel are up to date. That includes the jmicron one as well. Ive cleared all old drivers as well.

    For the pink screen I had uninstall evga ocscanner and updated to scanner x and then.i went to nvidia beta drivers. I think the current issue was cauing the issue.

    Yes please see what you can find out through the crash logs. I appreciate.all of you help on this. Its just difficult to know I have a.great computer that I cant relay on due to bsods.
      My Computer


  5. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #15

    What version of Flash have you got installed? If it is 11.1.102.63 (or older), then update it. The current version is 11.2.202.228
      My Computer


  6. AJZ
    Posts : 14
    Windows 7 Home 64 bit
    Thread Starter
       #16

    Dwarf said:
    What version of Flash have you got installed? If it is 11.1.102.63 (or older), then update it. The current version is 11.2.202.228
    Have the newest one. Still bsod.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #17

    The following Asus Charger driver can be problematic:
    Code:
    AiChargerPlus	fffff880`00e63000	fffff880`00e64e00	Sun Nov 07 23:48:26 2010 (4cd79d3a)	00005a96		AiChargerPlus.sys
    Please remove the Asus Charger software at least to test. I have seen the removal of this help, and considering your crashes increased in frequency with the addition of a USB device, I suspect you may be in this category.
      My Computer


  8. AJZ
    Posts : 14
    Windows 7 Home 64 bit
    Thread Starter
       #18

    writhziden said:
    The following Asus Charger driver can be problematic:
    Code:
    AiChargerPlus    fffff880`00e63000    fffff880`00e64e00    Sun Nov 07 23:48:26 2010 (4cd79d3a)    00005a96        AiChargerPlus.sys
    Please remove the Asus Charger software at least to test. I have seen the removal of this help, and considering your crashes increased in frequency with the addition of a USB device, I suspect you may be in this category.
    This solution sounds extremely promising, do you have any method you would recommend for removing this driver? Either a step by step processor or program?

    Thanks much, also, did anything else stick out in your research as potentially problematic?
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #19

    You should be able to remove it through Start Menu -> Control Panel -> Uninstall a program -> ASUS AI Charger -> Uninstall
      My Computer


  10. AJZ
    Posts : 14
    Windows 7 Home 64 bit
    Thread Starter
       #20

    writhziden said:
    You should be able to remove it through Start Menu -> Control Panel -> Uninstall a program -> ASUS AI Charger -> Uninstall
    Nope not there, the only asus app that's there is Ai Suite which is an application not a driver.
      My Computer


 
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