Computer randomly blue screens

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #21

    Sadly, it appears you have faulty hardware beyond the RAM: Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP

    The only other common cause of that crash is antivirus/firewall software. Old versions of Zone Alarm were known to cause that crash, but I do not see it on your system, so unless you are using another third party security program, it is likely hardware.
      My Computer


  2. Posts : 74
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #22

    So my CPU is faulty or did I read the article wrong?
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #23

    Your CPU faulted due to hardware that faulted. It does not mean your CPU is faulty. My instinct is the problem is related to your motherboard. We already know you have a bad slot.
      My Computer


  4. Posts : 74
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #24

    Hmm oh okay. Is there anything else I can do to make sure that's it? And thanks for everything you've done to help me
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #25

    I think regardless of whether there is other hardware that is faulty, the motherboard should be replaced for that bad slot. If the slot is bad, chances are it is not the only bad part on the board. If you want to run other hardware checks, I will provide some below.


    It may also be worth looking at Hardware Troubleshooting Via System Stripdown
    Last edited by writhziden; 16 Apr 2012 at 21:10. Reason: Hardware Troubleshooting Via System Stripdown link added
      My Computer


  6. Posts : 74
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #26

    Okay I'll get on those tonight! I wanted to replace my MoBo when I got money anyway so if that is what's wrong that'll be awesome.
      My Computer


  7. Posts : 74
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #27

    Real Temp will not launch, it's telling me my CPU is not supported. I'm going to use Speed Fan (friend recommended it to me) in it's place
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #28

    Speed Fan is fine. I normally do not recommend it since the interface is designed for more advanced users and changing settings can cause hardware problems for those who are unfamiliar with the program. If you are comfortable with it and have good guidance from your friend, then go ahead. Let us know how the hardware checks go.
      My Computer


  9. Posts : 74
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #29

    Been trying to run the tests, only one I was able to "sorta" get done was the with FurMark and video card seemed to even out at about 93 degrees Celsius didn't have time to check anything else due to a blue screen right as I was starting to check it. And I got a BSOD that said Win32k.sys about 10 minutes into a Mass Effect 3 Multiplayer match not sure that'd be important or not but it looked different because it said specifically that. Have a great day!
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #30

    Any artifacts in FurMark when you ran it? Was FurMark still running at the time of the blue screen crash?

    Please upload the latest crash reports for us to analyze.
      My Computer


 
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