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Windows 7: BSOD (IRQL Not less or Equal) - Playing games, browsing internet

05 Apr 2012   #1

windows 7 ultimate x64
 
 
BSOD (IRQL Not less or Equal) - Playing games, browsing internet

Hello I just recently purchased a used rig from a gaming cafe that was going out of business.

The specs are:
-AMD Phenom 9850 2.5ghz
-1TB Harddrive
-Biostar MCP6PB v6.7
-4gb Ram
-EVGA GTS250 1gb

I just did a clean install of windows 7, Installed the videocard driver as well as the mb drivers.

After installing league of legends I get BSOD IRQL not less or equal. I am not familiar with this and was wondering if anyone could help me locate the problem.


Thank You,
Tim Nguyen


My System SpecsSystem Spec
.

05 Apr 2012   #2

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
05 Apr 2012   #3

windows 7 ultimate x64
 
 

There we go. I have included the info you have requested.

as far as the drivers that it says that is outdated.
- Nvidia nforce pci system management
-nvidia nforce serial ata controller
- Nvidia nfoce networking controller
- Trendnet wireless n pc card/pc adapter
My System SpecsSystem Spec
.


05 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vi3tboitim View Post
There we go. I have included the info you have requested.

as far as the drivers that it says that is outdated.
- Nvidia nforce pci system management
-nvidia nforce serial ata controller
- Nvidia nfoce networking controller
- Trendnet wireless n pc card/pc adapter
Virtually all of these crashes were related to your video driver/directX. Please re-install newest version of the video driver using these instructions

When upgrading your graphic driver you MUST remove all traces of the current driver.

In order to do that we recommend using
Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
05 Apr 2012   #5

windows 7 ultimate x64
 
 

Thank you so much for the quick reply. Let me go ahead and do that. Are there any type of tests i can run to see if everything is in order after i finish?
My System SpecsSystem Spec
05 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vi3tboitim View Post
Thank you so much for the quick reply. Let me go ahead and do that. Are there any type of tests i can run to see if everything is in order after i finish?


Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90șC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 105șC, quit the test - the video card is overheating.
- Click "Quit" to exit
CPU Stress Tests:
- http://downloadcenter.intel.com/Deta...19182&lang=eng
- 7Byte : Hot CPU Tester Pro
- 7Byte : BurnIn64
- CPU Stress test - Overclock.net - Overclocking.net
- Fossil Free Online CPU Load or Stress Test.
- CPU Stability Test description, System Resources Tune-Up. Downloads List By All Time Popularity | PCWorld | PCWorld
- CPU Stress test - Overclock.net - Overclocking.net
- |MG| CPU Stability Test 6.0 Download
- LinX - A simple Linpack interface
My System SpecsSystem Spec
05 Apr 2012   #7

windows 7 ultimate x64
 
 

Ok lets see. My comp was doing fine during the 1st fullmark burn test after the reinstall of my drivers. But now its 2hrs later and I just got 2 more BSOD in a row while just surfing the internet. Same IRQL message. Let me go ahead and post the logs.

Btw every time i try to get windows to rate my computer it never finishes it. The rating system always crashes.

I just ran fulmark again and it seems to run fine with no crashes at all. I turned it off at 90c.
My System SpecsSystem Spec
06 Apr 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vi3tboitim View Post
Ok lets see. My comp was doing fine during the 1st fullmark burn test after the reinstall of my drivers. But now its 2hrs later and I just got 2 more BSOD in a row while just surfing the internet. Same IRQL message. Let me go ahead and post the logs.

Btw every time i try to get windows to rate my computer it never finishes it. The rating system always crashes.

I just ran fulmark again and it seems to run fine with no crashes at all. I turned it off at 90c.

Still being caused by a driver time to run driver verifier



These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
06 Apr 2012   #9

windows 7 ultimate x64
 
 

my mem test went fine after 8 passes.
No errors or anything.

I am getting on BSOD becauese of magicdisk when i try to unmount and another because of usbport.sys

This only seems to happen when i play video games.
My System SpecsSystem Spec
06 Apr 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vi3tboitim View Post
my mem test went fine after 8 passes.
No errors or anything.

I am getting on BSOD becauese of magicdisk when i try to unmount and another because of usbport.sys

This only seems to happen when i play video games.
Still nondescript.. Verifier?

Might want to install sp-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
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 BSOD (IRQL Not less or Equal) - Playing games, browsing internet




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