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Windows 7: Getting random bsod


06 Apr 2012   #1

Windows 7 Home Premium 64bit
 
 
Getting random bsod

i am just getting random bsod for no apparent reason
in the zip theres no preformance cuase it refusses to work so sry

win 7 x64 home premioum
dell N5110 (laptop)

My System SpecsSystem Spec
.

06 Apr 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
A5QJKAI6 IDE Controller	ACPI\PNPA000\4&5D18F2DF&0	39
Bluetooth Server	BTHENUM\{F0B2DD71-FB14-4E30-A62D-931874BF282F}_LOCALMFG&0000\8&14FB5EE1&0&000000000000_00000000	This device cannot start.
Your cd/dvd controller is not working as it was intended.

Security Software:
Code:
vprot.exe	c:\program files (x86)\avg secure search\vprot.exe	4068	8	200	1380	4/6/2012 10:22 AM	10.2.0.3	959.84 KB (982,880 bytes)	2/24/2012 8:37 PM
avgcsrva.exe	c:\program files (x86)\avg\avg2012\avgcsrva.exe	508	8	200	1380	4/6/2012 10:21 AM	12.0.0.1786	507.34 KB (519,520 bytes)	8/15/2011 7:21 AM
avgcsrva.exe	c:\program files (x86)\avg\avg2012\avgcsrva.exe	5236	8	200	1380	4/6/2012 10:22 AM	12.0.0.1786	507.34 KB (519,520 bytes)	8/15/2011 7:21 AM
avgidsagent.exe	c:\program files (x86)\avg\avg2012\avgidsagent.exe	4456	8	200	1380	4/6/2012 10:22 AM	12.0.0.1855	4.23 MB (4,433,248 bytes)	10/12/2011 6:25 AM
avgnsa.exe	c:\program files (x86)\avg\avg2012\avgnsa.exe	1992	8	200	1380	4/6/2012 10:22 AM	12.0.0.1883	1.90 MB (1,987,424 bytes)	11/28/2011 1:19 AM
avgtray.exe	c:\program files (x86)\avg\avg2012\avgtray.exe	3936	8	200	1380	4/6/2012 10:22 AM	12.0.0.1912	2.30 MB (2,416,480 bytes)	1/24/2012 5:24 PM
avgwdsvc.exe	c:\program files (x86)\avg\avg2012\avgwdsvc.exe	2752	8	200	1380	4/6/2012 10:22 AM	12.0.0.1773	188.26 KB (192,776 bytes)	8/2/2011 7:09 AM
msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	1172	8	200	1380	4/6/2012 10:22 AM	3.0.8402.0	12.48 KB (12,784 bytes)	4/27/2011 6:21 PM
nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	3464	8	200	1380	4/6/2012 10:22 AM	3.0.8402.0	281.52 KB (288,272 bytes)	4/27/2011 6:21 PM
msseces.exe	c:\program files\microsoft security client\msseces.exe	2624	8	200	1380	4/6/2012 10:22 AM	2.1.1116.0	1.37 MB (1,436,736 bytes)	6/15/2011 3:35 PM
Do you have AVG and Microsoft Security Essentials installed?
My System SpecsSystem Spec
07 Apr 2012   #3

Windows 7 Home Premium 64bit
 
 

yes i do have them both installed, and about the bluetooth if i delte the software and "erase" bt from my laptop would it help?
My System SpecsSystem Spec
.


07 Apr 2012   #4

Windows 7 Home Premium x64
 
 

Having them both installed is not really smart this can cause problems like you are having now remove AVG and use MSE at least to test. Try to find your drivers using 'Google'.
My System SpecsSystem Spec
07 Apr 2012   #5

Windows 7 Home Premium 64bit
 
 

thx, i have removed mse i just prefer avg leth hope it works.
thnak you guys
My System SpecsSystem Spec
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 Getting random bsod




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