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| 06 Apr 2012 | #1 |
| | Recent Computer Crashes Recently my laptop has been crashing (having the blue screen). This has been happening around once every two days for some time now. I have anti virus software and it never comes up with bad scans either. What can I do about this? I am very computer illiterate so any suggestions please be specific on how to fix it. Thank you for any help! |
My System Specs | |
| 06 Apr 2012 | #2 |
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Quote: Originally Posted by Brennen53  Recently my laptop has been crashing (having the blue screen). This has been happening around once every two days for some time now. I have anti virus software and it never comes up with bad scans either. What can I do about this? I am very computer illiterate so any suggestions please be specific on how to fix it. Thank you for any help! |
| My System Specs |
| 06 Apr 2012 | #3 |
| | Okay I hope I did this right. The file is attached. My computer isn't even a year old yet and I haven't updated the operating system |
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| 13 Apr 2012 | #4 |
| | Problem Devices: Code: Photosmart D110 series ROOT\IMAGE\0000 This device is disabled. Photosmart D110 series ROOT\MULTIFUNCTION\0000 This device is disabled. Deskjet 3050 J610 series ROOT\MULTIFUNCTION\0001 This device is disabled. Security Software (this is just a check that it is installed and working properly; nothing needs to be done with this information at this time): Code: sdwinsec.exe c:\program files (x86)\spybot - search & destroy\sdwinsec.exe 2952 8 200 1380 4/6/2012 10:39 AM 1.0.0.12 1.10 MB (1,153,368 bytes) 5/28/2011 11:34 AM teatimer.exe c:\program files (x86)\spybot - search & destroy\teatimer.exe 3816 4 200 1380 4/6/2012 10:39 AM 1.6.4.26 2.04 MB (2,144,088 bytes) 5/28/2011 11:34 AM wrsa.exe c:\program files\webroot\wrsa.exe 1828 8 200 1380 4/6/2012 10:39 AM 8.0.1.165 645.02 KB (660,504 bytes) 12/20/2011 12:37 AM wrsa.exe c:\program files\webroot\wrsa.exe 796 8 200 1380 4/6/2012 10:39 AM 8.0.1.165 645.02 KB (660,504 bytes) 12/20/2011 12:37 AM The following may also come in handy: Code: System Manufacturer: Dell Inc. System Model: Inspiron N5010 Your latest crash report was in December... Make sure your .dmp files are being generated correctly. Use OPTION TWO step 2. in Dump Files - Configure Windows to Create on BSOD to setup your minidump folder to gather the requested .dmp files during the next crash. |
| My System Specs |
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Recent Computer Crashes problems?
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