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Windows 7: Help with random BSOD. ntoskrnl.exe to blame

06 Apr 2012   #1
MaioUSMC

Windows 7 Ultimate x64
 
 
Help with random BSOD. ntoskrnl.exe to blame

Hello,

I have been doing my research before posting, but like most pc issues, there is never a definitive answer or the solutions are different depending on the user's system specs.

I get the random BSOD for the last month. Some days it may happen 4 times and then it might not happen at all for one day.

If someone knowledgeable could please look at my crash dump and help point me in the right direction to my options then I would appreciate it. I am running windows 7 ultimate, i5, and a vertex SSD. If you need any more details please dont hesitate to ask me. I appreciate the help in advance!Attachment 206042

Attachment 206043

Attachment 206044


My System SpecsSystem Spec
.
06 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Its a memory exception but we need the actual DMP file to see.



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
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 Help with random BSOD. ntoskrnl.exe to blame




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