Big Time Error. Need some help here please!

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  1. Posts : 20
    Windows 7
    Thread Starter
       #21

    I have never once got a blue screen. Each time it crashes the computer just freezes. Whatever last image just freezes and whatever sound was playing (if there is one) just continues to loop over and over again to the point it sounds like screeching. Random crashes when i web browse, watch video's, listen to music, game, random stuff really.

    Still looking for this .dmp file to no avail. Maybe it didn't record one on my last crash?
      My Computer


  2. Posts : 1,161
    Windows 8.1 PRO
       #22

    zigzag3143 said:
    you really got a blue screen with numbers on it and a "stop" label?
    Edit.. the OP confirmed my suspicions..

    >.<
      My Computer


  3. Posts : 1,161
    Windows 8.1 PRO
       #23

    NachoMan said:
    I have never once got a blue screen. Each time it crashes the computer just freezes. Whatever last image just freezes and whatever sound was playing (if there is one) just continues to loop over and over again to the point it sounds like screeching. Random crashes when i web browse, watch video's, listen to music, game, random stuff really.

    Still looking for this .dmp file to no avail. Maybe it didn't record one on my last crash?
    If you have get no Blue Screen. You get no .dmp file.

    You keep mentioning "sound was playing". Does it only crash while playing music? Has it ever crashed while you weren't playing music?
      My Computer


  4. Posts : 20
    Windows 7
    Thread Starter
       #24

    It crashes randomly. Sometimes with sound, sometimes without. I am going to run a mem test now. brb.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #25

    NachoMan said:
    I have never once got a blue screen. Each time it crashes the computer just freezes. Whatever last image just freezes and whatever sound was playing (if there is one) just continues to loop over and over again to the point it sounds like screeching. Random crashes when i web browse, watch video's, listen to music, game, random stuff really.

    Still looking for this .dmp file to no avail. Maybe it didn't record one on my last crash?
    No blue screen no dump file.
      My Computer


  6. Posts : 1,161
    Windows 8.1 PRO
       #26

    zigzag3143 said:
    No blue screen no dump file.
    TGSoldier said:
    If you have get no Blue Screen. You get no .dmp file.
    >.>
      My Computer


  7. Posts : 20
    Windows 7
    Thread Starter
       #27

    I have now run a memtest and it produced zero problems. Everything on that front seems to be fine. Any other ideas?

    I have replaced my ram and motherboard in suspicion of these being the issue with the same result. I'm starting to lose all hope here......
      My Computer


  8. Posts : 20
    Windows 7
    Thread Starter
       #28

    FINALLY! I got a .dmp file. It is uploaded.

    Also another event viewer critical error as well:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2009-08-26T16:32:37.125000000Z" />

    <EventRecordID>3461</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>JoePinto-PC</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">281</Data>

    <Data Name="BugcheckParameter1">0x1</Data>

    <Data Name="BugcheckParameter2">0x490776</Data>

    <Data Name="BugcheckParameter3">0x776</Data>

    <Data Name="BugcheckParameter4">0x776</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    </EventData>


    </Event>
      My Computer


  9. Posts : 20
    Windows 7
    Thread Starter
       #29

    Would anyone be as kind to have a quick peek at my .dmp file? Thank you in advance! :)
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #30

    NachoMan said:
    Would anyone be as kind to have a quick peek at my .dmp file? Thank you in advance! :)
    Nachoman

    I dont have a true debugger so Im just giving it a quick look in the mean time. It seems the BSOD was caused by dxgmms1.sys. That is a video related (driver) error. the dump also incoluded wdf01000.sys which seems to be cd/usb related.

    If i were you I would look in event viewer (type event viewer in search) and look in the app tab to see if there are any listed errors relating to this. I would also download a new video drover.

    Hope this helps and im sure someone with a debugger will be along to give you a definative answer

    Ken
    Last edited by zigzag3143; 26 Jan 2011 at 03:54.
      My Computer


 
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