BSOD, ntoskrnl.exe, error code 0x9F

D

ddlax22

New member
hi, i just got this computer three days ago and everytime i shut the lid to let it to go sleep or standby, i open it back up the computer is off and when i boot it back on it comes up saying is bluescreened and always refers back to ntoskrnl. any help? fifth time this has happened. ive done extensive looking into everyone elses threads but has gone to no avail.

crash dump file: C:\Windows\Minidump\040712-33711-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CD40)
Bugcheck code: 0x9F (0x3, 0xFFFFF980048B2A10, 0xFFFFF800047A33D8, 0xFFFFF9802CC28CF0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time
 

My Computer

OS
windows 7 64bit
ddlax22 said:
hi, i just got this computer three days ago and everytime i shut the lid to let it to go sleep or standby, i open it back up the computer is off and when i boot it back on it comes up saying is bluescreened and always refers back to ntoskrnl. any help? fifth time this has happened. ive done extensive looking into everyone elses threads but has gone to no avail.

crash dump file: C:\Windows\Minidump\040712-33711-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CD40)
Bugcheck code: 0x9F (0x3, 0xFFFFF980048B2A10, 0xFFFFF800047A33D8, 0xFFFFF9802CC28CF0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time
Click to expand...

If this is a new computer, as in "never before owned", I would suggest taking it back to the store and exchanging it or having it repaired under the warranty agreement. Is there some reason why this is not an option?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I'm currently in the process of doing just that as instructed, and i know its windows 7 related as when it goes into sleep mode(or tries) it crashes. I am almost positive there is a patch for this; Will post the results from the processes soon. Thanks for the help so far.
 

My Computer

OS
windows 7 64bit
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