|08 Apr 2012||#1|
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Multiple BSODs, random errors
My laptop suffers from random BSOD's errors. Sometimes, when i push power on button, nothing happens. Screen remains black, you can hear hdd&fan motion, but that's all. Sometimes it crashed during loading Windows 7, and sometimes i get BSOD's while running windows. When i tried to run memtest86 it crashed after ~1min multiple times. After changing to other 2x2gb, situation is still the same. I aslo tried to swap hdd, but it didn't help. I really don't know what's going on. I appreciate if you can help me.
I attached Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file in zip file.
|My System Specs|
|08 Apr 2012||#2|
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These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.
* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
* If you have raid update its Driver.
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool
*Boot from the CD, and leave it running for at least 5-7 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
Test the sticks individually, and if you find a good one, test it in all slots.
Any errors are indicative of a memory problem.
If a known good stick fails in a motherboard slot it is probably the slot.
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
|My System Specs|
|08 Apr 2012||#3|
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with respect , if your laptop sometimes doesn't even turn on then this is a hardware fault and could possibly be RAM thats gone bad, faulty CPU or hard-drive
To determine if its the ram try and borrow a single stick from a friend and see if you can get your system to consistently boot past bios screen ?
The first task is to get it consistently booting to post, and persistently booting into windows with a faulty component risks damaging your windows install to the point you cannot repair it and will need a fresh install ?
|My System Specs|
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