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Windows 7: BCCode: d1; BCP1: 004711B4; BCP2: 00000002; BCP3: 00000000

08 Apr 2012   #1

Windows 7 Home Premium 32bit
BCCode: d1; BCP1: 004711B4; BCP2: 00000002; BCP3: 00000000

Hello -

My Dell Inspiron Windows 7 x32 bit crashed (blue screen) with below details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 004711B4
BCP2: 00000002
BCP3: 00000000
BCP4: 9415B096
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Request your help to fix this issue.

My System SpecsSystem Spec

08 Apr 2012   #2

Win 7 Ultimate 64-bit. SP1.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec

 BCCode: d1; BCP1: 004711B4; BCP2: 00000002; BCP3: 00000000

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