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Windows 7: BSOD and Black Screen at random intervals

12 Apr 2012   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EdwinR View Post
Unfortunately a BSOD happened again. Please see attachment and information below. Memory/motherboard problems?

Crash Dump Analysis
</B>
Crash dump directory: C:\Windows\Minidump


Crash dumps are enabled on your computer.


On Thu 12-4-2012 8:12:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041212-23509-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
Bugcheck code: 0x19 (0x20, 0xFFFFFA8003F23910, 0xFFFFFA8003F23A60, 0x4150007)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
In this rare instance who crashed is correct. The driver is un-named at the moment.


My System SpecsSystem Spec
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12 Apr 2012   #12
EdwinR

Windows 7 Ultimate x64
 
 

Yes, but do you think it is a driver problem and not a hardware problem?
My System SpecsSystem Spec
12 Apr 2012   #13
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EdwinR View Post
Yes, but do you think it is a driver problem and not a hardware problem?
Probably a driver and you can find out which by running verifier.


Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
.

15 Apr 2012   #14
EdwinR

Windows 7 Ultimate x64
 
 

At the moment I will wait with the stress test. The motherboard made some tones.

I have looked inside the desktop and removed the memory modules. One seemed to be not inserted in a stable manner.

I also ran memtest per module for 5 passes. Nothing seen.

No BSOD since. So I hope it is over...
My System SpecsSystem Spec
15 Apr 2012   #15
kaybee327

Windows 7 Home Premium
 
 

Hi Folks

Can I join the band wagon please ?

I am having the same problems (multi BSOD and also random reboots )

Attach snip 1 and snip2 are grabs from Bluescreenview and the dump.pdf need rename to dump.dmp due validity of upload extensions ( all three are from the last BSOD). This is all since a reformat of HDD and a clean install. I know I am a bit thick but I do not understand any of this.

Have used mem86 to test ram (2 x 1Gb) with no problems all passes also removed one stick and swapped so any pointers / help please

Keith
My System SpecsSystem Spec
15 Apr 2012   #16
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by kaybee327 View Post
Hi Folks

Can I join the band wagon please ?

Keith

kaybee327,

Please start your own thread with your unique problem.
That way you will get individual attention.

Thank you for your co operation...
My System SpecsSystem Spec
26 Apr 2012   #17
EdwinR

Windows 7 Ultimate x64
 
 

The computer runs without crashes since last post. I will mark the problem as solved. Thanks for all the help!
My System SpecsSystem Spec
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 BSOD and Black Screen at random intervals




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