New
#1
Computer keeps shutting down unexpectedly PLEASE HELP
My computer keeps giving this message after randomly shutting down. Can anyone please help?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional information about the problem:
BCCode: 116
BCP1: 85C77008
BCP2: 930359B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\041012-18656-01.dmp
C:\Users\user\AppData\Local\Temp\WER-34375-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I dont know my computer details but i got it from here: ETC Computers::New Zealand Computer Store with Top Quality at The Best Prices
And this is the system Info:
Windows 7 Home Premium
Service Pack 1
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20Ghz 3.19Ghz
Installed Memory (RAM): 4.00GB (3.25Gb Usable)
System Type: 32-bit Operating System
Let me know if more info is needed and thanks in advance.