I've been attempting to fix my laptop for the past 4 hours and nothing seems to be working so I thought I would try my luck in this forum. Here's what's going on:
When I turn it on, it loads the compaq screen, then says "windows is loading files".
It then attempts to take me to the startup repair screen, but cannot load the startup repair options and just stays at a blue screen (NOT the blue screen of death).
I am unable to start the computer in safe mode as it gets to the same screen and does the same thing.
I have accessed the boot options screen and loaded windows from the disk in an attempt the repair it that way but I can not restore the computer from an earlier point in time and startup repair does nothing but search for problems for hours with no progress.
Im running windows 7 home edition 32bit
The computer is a compaq presario CQ42
I'm running out of options and would love any help! Re-formatting is not an option I need the information!
Thanks in advance