BSOD randomly while gaming, error 0x1A

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  1. Posts : 19
    Windows 7 Home Premium 64bit
       #1

    BSOD randomly while gaming, error 0x1A


    Acer Aspire M3910, Intel(R) Core(TM) i3 CPU, 550@ 3.20GHz, 3.00GB RAM, 64-Bit Operating System, WIN 7. The original installed OS on the system, OEM.

    I think I've had this comp about 2 years, I reinstalled the OS about 6 months ago.

    The last few days my computer has been BSODing during game play. I'm unable to catch all the error codes as they were either too fast or the BSOD screen didn't happen and the comp just crashed. Thank you for reading.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These were related to your Kaspersky. I would remove and replace with MSE

    Kaspersky is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.


    http://support.kaspersky.com/downloa...vremover10.zip


    Microsoft Security Essentials - Free Antivirus for Windows



    Old drivers needing updating
    Code:
    jswpslwfx.sys    5/15/2008 6:28:50 AM        fffff880`01bec000    fffff880`01bf9000    0x0000d000    0x482c1062                        
    xusb21.sys    4/8/2009 10:28:44 AM        fffff880`08382000    fffff880`08392d80    0x00010d80    0x49dcb49c                        
    spsys.sys    5/11/2009 1:20:58 PM        fffff880`06d29000    fffff880`06d9a000    0x00071000    0x4a085e7a                        
    GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`079a4000    fffff880`079b1000    0x0000d000    0x4a1151c0                        
    mwlPSDFilter.sys    6/2/2009 6:07:30 AM        fffff880`04b00000    fffff880`04b09000    0x00009000    0x4a24f9e2                        
    mwlPSDNServ.sys    6/2/2009 6:07:39 AM        fffff880`017f0000    fffff880`017f8000    0x00008000    0x4a24f9eb                        
    mwlPSDVDisk.sys    6/2/2009 6:15:29 AM        fffff880`01400000    fffff880`01413000    0x00013000    0x4a24fbc1
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


  3. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I was updating my drivers when I got another BSOD (different error). Dump file attached.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Bogun said:
    I was updating my drivers when I got another BSOD (different error). Dump file attached.
    As always BSOD's are a combination of things. This one Related to HDAudBus.sys High Definition Audio Bus Driver v1.0a Windows from Microsoft.

    Please run a system file check to verify (and hopefully repair) the OS files.

    SFC /SCANNOW Command - System File Checker

    http://support.microsoft.com/kb/929833
      My Computer


  5. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    SFC /SCANNOW came back all clear :/. I'm not BSODing anymore instead my computer is freezing randomly (no longer just while gaming) and not creating dump files.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Bogun said:
    SFC /SCANNOW came back all clear :/. I'm not BSODing anymore instead my computer is freezing randomly (no longer just while gaming) and not creating dump files.
    OK lets look at your event viewer logs

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


  7. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    My computer went into a state of not loading (even the BIOs) but still powering on. Once I managed to get past that windows wasn't loading. I tried a fresh install hoping it might solve the problem, I'm able to use the comp again as before but I still get crashes. I've updated every driver I have (except for those I can't find ). With this post I've attached a new system health report, Windows_NT6_BSOD_jcgriff2 folder and the Error log from eventvwr. Hope this helps.
      My Computer


  8. Posts : 40
    Windows 7 Ultimate x86
       #8

    Bogun said:
    My computer went into a state of not loading (even the BIOs) but still powering on. Once I managed to get past that windows wasn't loading. I tried a fresh install hoping it might solve the problem, I'm able to use the comp again as before but I still get crashes. I've updated every driver I have (except for those I can't find ). With this post I've attached a new system health report, Windows_NT6_BSOD_jcgriff2 folder and the Error log from eventvwr. Hope this helps.
    What is your power supply and motherboard ?
      My Computer


  9. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Acer Aspire M3910 (Intel H57 (IbexPeak DH))

    Not 100% sure what I'm looking for in regards to power supply but:

    AC: 100-240VAC
    Consumption: 300W

    If that's not what you need tell me and I'll open it up and take another look.
      My Computer


  10. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I've always thought it was because of my keyboard I got BSODs but I've always had the latest drivers installed. Since my last post I've reconnected my old keyboard and removed my newer one, it hasn't crashed yet and I've had it running all through the night.

    Is there any way to selvage it? Or is it best to get rid of it?
    Last edited by Bogun; 17 Apr 2012 at 04:22.
      My Computer


 
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