BSOD - crashing once or more a day


  1. Posts : 2
    Windows 7 Premium Home 32 Bit
       #1

    BSOD - crashing once or more a day


    Need some expertise and guidance on how to fix the BSOD errors I keep getting. I have an HP Pavillion with 2GB Ram, 32 bit with Windows 7 Ultimate Premium. This is not the OEM OS that came with the laptop. I installed this on a new hard drive over a year ago when it crashed and have not had any issues until about a week ago. I think the issue is due to possibly a driver but not my area of expertise and really some help. I followed the BSOD instructions and have attached the files required. Any help fixing this is greatly appreciated!!

    Latest error received today below:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 7a
    BCP1: C04A4D88
    BCP2: C0000185
    BCP3: 20DAF820
    BCP4: 949B1A3E
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\040712-228525-01.dmp
    C:\Users\Shandis\AppData\Local\Temp\WER-2131784-0.sysdata.xml
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      My Computer


  2. Posts : 1,314
    Windows 7 64-bit
       #2

    They are just about all reporting I/O failure from your hard drive. If no configuration changes (drivers, BIOS, etc.) have been made recently then why can bet most of our money on the drive itself being dead. Hopefully you are still under warranty for it. If you can, try to backup the data on your drive using a livecd environment like Parted Magic.
      My Computer


  3. Posts : 2
    Windows 7 Premium Home 32 Bit
    Thread Starter
       #3

    Hi Vir Gnarus,

    Thanks for the quick response! I have not made any conguraitons changes to those items unless they update automatically somehow. I'm certainly no guru there. I don't think its under warranty still but will have to check my documentation. Would there be a way to see if any config changes were made to those types of things?
      My Computer


  4. Posts : 1,314
    Windows 7 64-bit
       #4

    If you personally have not installed updates for them recently, then we can assume HD failure. Note that the motherboard's HD controller may also be at fault here, though more likely it's caused by a bad hard drive.
      My Computer


 

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