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Windows 7: System Continuously Freezes (ASUS UL20FT)

17 Apr 2012   #11
Sconts

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Windows Memory diagnostic does not stress the memory enough to be a good indication of the RAM health. We recommend memtest.
Ran memtest. It passed.


My System SpecsSystem Spec
.
17 Apr 2012   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sconts View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Windows Memory diagnostic does not stress the memory enough to be a good indication of the RAM health. We recommend memtest.
Ran memtest. It passed.
Good news. 6-8 passes?
My System SpecsSystem Spec
17 Apr 2012   #13
Sconts

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post

Good news. 6-8 passes?
6. System still freezes a lot. Anything else I can try?
My System SpecsSystem Spec
.

17 Apr 2012   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sconts View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

Good news. 6-8 passes?
6. System still freezes a lot. Anything else I can try?




Driver Verifer

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these

- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JGriff2 & Usasma.
Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
17 Apr 2012   #15
Sconts

Windows 7 Home Premium 64bit
 
 

I followed the steps and it restarted successfully. I then ran the "verifier /query" and nothing seemed to be wrong.
My System SpecsSystem Spec
21 Apr 2012   #16
engine19

Windows 7 Professional 64 bit
 
 
Same issue

Hi,

I had the exactly same issue. I have UL20FT (i3 330um, 8gb ddr3...) and sometimes randomly freezed (with the original 2x2gb ddr3 too). It's not depend on: temperature, program, time, cpu and memory usage. Freezed at: welcome screen, browsing, text editing. I tested the memory with windows memory scan and memtest64, and used aida64 stress test, but i didnt found anything (i tested with newly installd factory windows 7 64bit prof).

So i decided to install a clear Windows 7 64 bit without Asus programs (that lot of shit you can download from support.asus.com...), just the drivers + ATK. When I installd it i got a lot of BSoD (ndis.sys) when i tried to search for bluetooth devices, but when i'm finished install all of the newest driver bluetooth just worked fine.

The point is that, now (12h later) i dont have any freeze. Try to install a clear windows without factory "gifts"... the factory windows 7 has about 80-90 running processes, the clear install has 55-65.

I hope this is the solution.. for you, and for me too

By
My System SpecsSystem Spec
23 Apr 2012   #17
Sconts

Windows 7 Home Premium 64bit
 
 

Thanks, but I have far too many programs I have installed to be able to do this. I no longer have the serial numbers for most of the software I have installed.


Any other suggestions?

Quote   Quote: Originally Posted by engine19 View Post
Hi,

I had the exactly same issue. I have UL20FT (i3 330um, 8gb ddr3...) and sometimes randomly freezed (with the original 2x2gb ddr3 too). It's not depend on: temperature, program, time, cpu and memory usage. Freezed at: welcome screen, browsing, text editing. I tested the memory with windows memory scan and memtest64, and used aida64 stress test, but i didnt found anything (i tested with newly installd factory windows 7 64bit prof).

So i decided to install a clear Windows 7 64 bit without Asus programs (that lot of shit you can download from support.asus.com...), just the drivers + ATK. When I installd it i got a lot of BSoD (ndis.sys) when i tried to search for bluetooth devices, but when i'm finished install all of the newest driver bluetooth just worked fine.

The point is that, now (12h later) i dont have any freeze. Try to install a clear windows without factory "gifts"... the factory windows 7 has about 80-90 running processes, the clear install has 55-65.

I hope this is the solution.. for you, and for me too

By
My System SpecsSystem Spec
23 Apr 2012   #18
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sconts View Post
I followed the steps and it restarted successfully. I then ran the "verifier /query" and nothing seemed to be wrong.

Query just says what drivers are being watched not if anything is wrong
My System SpecsSystem Spec
24 Apr 2012   #19
Sconts

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Sconts View Post
I followed the steps and it restarted successfully. I then ran the "verifier /query" and nothing seemed to be wrong.

Query just says what drivers are being watched not if anything is wrong

I am aware. I let the verifier run for 36 hours as was directed. No blue screen. The issue is not the drivers.
My System SpecsSystem Spec
24 Apr 2012   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sconts View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Sconts View Post
I followed the steps and it restarted successfully. I then ran the "verifier /query" and nothing seemed to be wrong.

Query just says what drivers are being watched not if anything is wrong

I am aware. I let the verifier run for 36 hours as was directed. No blue screen. The issue is not the drivers.
So not RAM, not software, that leaves other hardware, or networking.
My System SpecsSystem Spec
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 System Continuously Freezes (ASUS UL20FT)




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