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Windows 7: BSOD - Stop Code 1e on Boot - KMODE_EXCEPTION_NOT_HANDLED


11 Apr 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD - Stop Code 1e on Boot - KMODE_EXCEPTION_NOT_HANDLED

Windows 7 Home 64-bit has been installed for over a year. Added MSI graphics card about 6 months ago.

Just started to get the BSOD upon boot a couple of days ago. Suspect that the machine might have an infection however I proceeded to check out hardware possibilities also.

So far I have run chkdsk on hard drive (no errors) and memtest86 on all memory sticks (no errors). Unable to boot in Safe Mode. Performed system restore back to earliest entry. Unable to run AV programs because system does not stay up long enough.

Need help figuring out what is causing the BSOD and how to disable it.


My System SpecsSystem Spec
.

12 Apr 2012   #2

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Run an sfc/scannow command in command prompt at boot. If errors are found, run it twice more with each scan followed by a reboot.
SFC /SCANNOW : Run in Command Prompt at Boot

You have a few outdated drivers. Would you be able to boot into Windows long enough for you to update them?

Can you also post the other dump files?
My System SpecsSystem Spec
12 Apr 2012   #3

Windows 7 Home Premium 64bit
 
 

SFC /SCANNOW reports not finding any integrity violations.

Windows boots to the login screen but Windows will not stay up long enough to login and display the desktop much less give me time to run any updates.

Attached are the minidumps run after the different steps performed. The one dated 04/12/2012 is from after running the SFC /SCANNOW.

Thanks in advance for your continued interest.
My System SpecsSystem Spec
.


12 Apr 2012   #4

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Can you try a repair install?
Repair Install
My System SpecsSystem Spec
13 Apr 2012   #5

Windows 7 Home Premium 64bit
 
 

My understanding is that you initiate a repair install while running windows. When I try to do a repair install from booting up from the installation disc I get a message to that effect. Is there another way that I initiate a repair install from the install disc.
My System SpecsSystem Spec
13 Apr 2012   #6

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

No, unfortunately there isn't. I thought you'd be able to boot into Windows with just enough time to repair install. Have you considered a clean install?

Would you be able to boot into Windows long enough to grab the latest dump files? This one doesn't give us much other than a few drivers that need to be updated that you can't update anyway.
My System SpecsSystem Spec
13 Apr 2012   #7

Windows 7 Home Premium 64bit
 
 

Well, I got it resolved. After realizing that I couldn't run Repair Install from outside of Windows and before doing a reinstall, I removed the hard drive from the HP and attached it another machine and ran a Malwarebytes scan on the drive. Malwarebytes found and removed the Trojan/Alurean.

I reinstalled the drive on the HP and on boot got a stop code 7B. I rebooted into System Repair Command Prompt and ran bootrec to /fixmbr, /fixboot and rebuild the BCD. With that completed, the machine booted up.

Thanks for all your help and support.
My System SpecsSystem Spec
13 Apr 2012   #8

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

That's good to hear, I'm glad you got your problem solved.
My System SpecsSystem Spec
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 BSOD - Stop Code 1e on Boot - KMODE_EXCEPTION_NOT_HANDLED




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